WELLNESS PROGRAMS SPECIALIST (HYBRID - CHARLOTTE, NC)

Compass Corporate

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

Job Summary

The Wellbeing Programs Specialist provides coordination, communications, quality assurance, reporting, and operational support for wellbeing and population health initiatives within Total Rewards. This role helps keep work organized, accurate, accessible, inclusive, employee-friendly, and on time while building foundational Total Rewards experience and supporting engagement efforts that increase awareness, participation, and employee support.

Key Responsibilities

• Support wellbeing, benefits, and broader Total Rewards communications, including employee messages, FAQs, intranet updates, templates, publishing coordination, annual enrollment, new hire education, targeted engagement initiatives, and year-round resource updates.
• Maintain Total Rewards program content, calendars, resource libraries, governance tools, review schedules, archived materials, version control records, and internal platform updates.
• Coordinate logistics for corporate wellbeing campaigns, vendor meetings, webinars, events, surveys, incentives, program calendars, action items, approvals, launch follow-ups, and other tasks as assigned.
• Perform first-pass quality checks for clarity, formatting, links, accessibility, version control, review routing, and distribution readiness.
• Support multiple concurrent projects, communications, deadlines, and deliverables by maintaining organized trackers, monitoring follow-up items, and ensuring materials are accurate, complete, and ready for review or distribution.
• Collect and summarize participation data, survey results, employee feedback themes, common questions, project status, scorecards, program metrics, engagement trends, and available outcome indicators to support communication and program improvements.

Required Experience & Skills

• Bachelor's degree in human resources, business, communications, or related field required; equivalent experience may be considered.
• 13 years of experience in Total Rewards, benefits, HR operations, communications, project coordination, wellbeing, or related program support.
• Strong organization, writing, proofreading, deadline management, follow-through, curiosity, and comfort working with data, systems, digital tools, and cross-functional teams.
• Proficient with Microsoft Office or comparable productivity tools, including Word, Excel, PowerPoint, Outlook, shared team collaboration tools, digital content platforms, and AI-supported drafting or organization tools used with appropriate review.

Preferred Experience & Skills

• Basic understanding of employer-sponsored benefit programs, wellbeing offerings, or HR service processes.
• Wellness, health education, benefits, communications, or project coordination training or certification.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.