Talent.com
Velvethorizons
Remote Customer Service RepresentativeVelvethorizons • Worcester, MA, United States
No longer accepting applications
Remote Customer Service Representative

Remote Customer Service Representative

Velvethorizons • Worcester, MA, United States
9 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Company Overview:
Velvet Horizons is a remote-based organization providing structured planning and coordination services to a broad client base. Our team is committed to delivering organized, accurate, and responsive support through efficient systems and professional communication.

Position Summary:
The Customer Service Representative is responsible for assisting with client requests, organizing service arrangements, and supporting the overall coordination process. This role requires strong attention to detail and the ability to manage multiple tasks in a remote environment.

Primary Responsibilities:

  • Serve as a point of contact for client inquiries via email, phone, and online platforms
  • Identify client needs and present appropriate service options
  • Coordinate scheduling and organize detailed service plans
  • Submit and manage reservations with external providers
  • Ensure timely follow-up and clear communication throughout all stages
  • Maintain accurate records within internal systems
  • Support process improvements and team collaboration initiatives

Qualifications:

  • Experience in customer service, coordination, or administrative roles preferred
  • Strong organizational and communication skills
  • Ability to work independently and manage priorities effectively
  • Comfortable using digital tools and web-based systems
  • Detail-oriented with a focus on accuracy

Work Structure & Compensation:

  • Flexible remote work environment
  • Performance-based compensation based on completed client arrangements
  • Access to training and ongoing support

Additional Information:
This role is ideal for individuals who are dependable, process-driven, and comfortable working in a structured remote setting. Selected candidates will complete onboarding and training designed to support a successful transition into the role.

Create a job alert for this search

Remote Customer Service Representative • Worcester, MA, United States

Similar jobs

Remote Customer Service Representative – Product Testing

GLOCPAFitchburg, Massachusetts
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Fitchburg, Massachusetts
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Temporary Customer Service Representative

Franklin Professional Associates, Inc.Sterling, MA, United States
Full-time

Customer Service RepresentativeSchedule & Hours This position will begin at approximately 25-30 hours per week during the training and onboarding period, with the opportunity to transition into... Show more

 • Promoted

Call Center Representative

Berkshire BankWorcester, MA, United States
Full-time

Job Title:Customer Service RepresentativeDivision:Retail BankingDepartment:Customer Support CenterReports to:Customer Support ManagerStatus:Non-ExemptGrade:6Pay Range:$20.Salary range updated 2/26/... Show more

 • Promoted

Virtual Sr Adjuster Field Service Claims - Remote

Hanover Insurance GroupWorcester, MA, United States
Remote
Full-time

Virtual Senior Field Property Adjuster.For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most.We live our values every day, d... Show more

 • Promoted

Patient Services Representative

FAMILY HEALTH CENTERSWorcester, MA, United States
Full-time

Patient Services RepresentativeThe Patient Services Representative acts as a resource to the assign Patient Services Team Lead.The Patient Services Representative assists patients by accurately ver... Show more

 • Promoted

Customer Service Representative (Remote)

Wind River Environmental LLCMarlborough, MA, United States
Remote
Full-time

This position is the primary point of contact for customers inquiring about Wind River Environmental's products and services.The CSR takes ownership of thoroughly understanding the features and ben... Show more

 • Promoted

Entry Level Customer Service Representative- Smithfield, RI

Fidelity InvestmentsDouglas, MA, United States
Full-time

Job Description:The RoleJoin our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA).This first-of-its-kind experience supercharges your early c... Show more

 • Promoted

Remote Consumer Feedback Participant

GL IncLeominster, Massachusetts
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote After Training Customer Service Rep

Axelon Services CorporationWhitinsville, MA, United States
Remote
Full-time

Job PostingMax pay rate :20$ / hr Training hours and location :Warwick, RI for training and Nesting starts 1 / 5 / 2026 8 :30am - 5 :00pm Monday - Friday EST.All candidates are required to come int... Show more

 • Promoted

Customer Service Representative

APEX Service PartnersBoxborough, MA, United States
Full-time

Heritage Home ServiceLocation:Boxborough, MA (In-Person)Schedule:Multiple shifts availableHeritage Home Service has been serving New England families for over 35 years with trusted plumbing, heatin... Show more

 • Promoted

Office/Administration - Representative - Customer Service/Call Center (Entry Level)

TechDigital CorporationMarlborough, MA, United States
Full-time

Job PostingOrganization Unit:Global Life Sciences Solutions USA LLC 100% Onsite At 100 Results Way Marlborough - Shift Mon-Fri 8-5Top Skills:Salesforce/Service Max Case Experience, Call Center Expe... Show more

 • Promoted

Service Sales Representative

Generac Power SystemsMarlborough, MA, United States
Full-time

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.With an ongoing tradition of providing excellent products and outstanding service for our customers, Energ... Show more

 • Promoted

Customer Service Remote Work

Morphius CorpWorcester, MA, United States
Remote
Full-time

Benefits AdministratorWe are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the differe... Show more

 • Promoted

Customer Service Representative

Washington MillsNorth Grafton, MA, United States
Full-time

Customer Service RepresentativePosition type:Full-Time, Salaried Pay range:$65,000.Location:North Grafton, MAAsk Yourself ThisAre you detail-oriented and love the challenge of coordinating multiple... Show more

 • Promoted

Remote Entry Level Sales Rep

Agent Alliance Inc.Marlborough, MA, United States
Remote
Full-time

Globe, a trusted leader in the financial services industry, offers a range of products to help individuals and businesses secure their financial futures.They focus on providing tailored solutions t... Show more

 • Promoted

Client Care Specialist

ANIMAL DERMATOLOGY GROUP, INCBoxborough, MA, United States
Full-time

Customer Service RepresentativeOur state-of-the-art, veterinary dental referral practice committed to excellence in patient care, client service, and professional development.Our facility is equipp... Show more

 • Promoted

Work From Home

Remote JobsPepperell, MA
Remote
Full-time

Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office.Benefits: Health Insurance, 401K, Vacation& PTO.Apply now! Work f... Show more

 • Promoted

Remote Work – Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaLeominster, Massachusetts, US
$25.00–$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Remote Data Entry - Product Support - $45 per hour

GL Inc.Fitchburg, Massachusetts
$45.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more