PSD Business System Administrator
- Full-time
PSD Business System Administrator
Product & Service Delivery Support | PSD Job Delivery Technical Support
Base pay range: $22-$25. Reimbursable expenses: None. No Mileage, housing, per-diem, or relocation coverage
Shift & Work Hours:
- Day shift: 7AM-7PM
- 11 days on / 3 days off, every other FRI/SAT/SUN
Mission
The PSD Business System Administrator is responsible for operating the business system and deliver user support in the assigned organization. The PSD Business System Administrator is also responsible for maintaining business systems, preparing reports and analysis for assigned accounts/tasks.
Responsibilities
- Ensure consistent and ongoing business system usage.
- Provide user assistance as required and coordinate the local user community.
- Deliver local user training as needed.
- Coordinate the creation and maintenance of user accounts in the system.
- Monitor and ensure authorization of system account requests.
- Police and correct system errors and remove obsolete and duplicate items.
- Track and ensure a response to all system feedback, Help requests, bugs, and idea submissions.
- Maintain an organized archiving/e-filing system of corporate documents.
- Handling sensitive information in a confidential manner.
- Contribute to quality customer service.
- Immigration Sponsorship not offered for this role
Experience & Exposures:
- Field
- PSD
Job Code 82150230 Kindly share resume with answers: Q1: Have you tracked user support requests, help tickets, system bugs, or enhancement requests? What system did you use Q2: Have you created, maintained, modified, or removed user accounts and system access? Please describe your experience. Q3: Tell me about your experience supporting or administering a business application or operational system