Product Coordinator I
- Full-time
GENERAL SUMMARY OF DUTIES: Product Coordinators are responsible for processing and maintaining active inventory stock of all sellable products for retail needs such as Flower, Edibles, Cartridges, Concentrates, Merchandise and all other finished goods products.
SUPERVISION RECEIVED: Reports to Dispensary Manager with direction received from Product Manager
SUPERVISION EXERCISED: None
EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.)
Responsible for all intake/receiving, product releases to the floor, as well as the communication and organization around these activities.
Responsible for receiving METRC transfers and verifying their accuracy. Report any METRC discrepancies to distributors, and the Product Management team.
Responsible for accurately building Treez purchase orders based on the invoice supplied by the distributor for all product purchases for retail sale.
Responsible for scheduling deliveries with distributors.
Responsible for tracking and applying all vendor credits.
Responsible for uploading all COA’s, expiration dates, and testing information to Treez.
Responsible for verifying the accuracy of product descriptions and merchandising information.
Communicate product, promo, and demo information to all retail staff as communicated by the Product Manager and Director.
Responsible for and coordinating the damaging and destroying of cannabis waste.
Ensure the online menu is up to date and accurate including that photos are consistent with the brand and product descriptions. Communicate any discrepancies with the web team and product management team.
Reviews daily retail daily inventory counts, investigates discrepancies, and completes
Reconciliations.
Works interdepartmentally to monitor inventory levels and make purchasing and reordering recommendations.
Maintain the model menu and coordinate product releases based on priority and availability to ensure we have the most balanced menu possible.
Work with the Product Management team to check and verify that product packaging and labeling is up to the regulations and standards of the Compliance and Product Department.
Supports the execution of all product department functions.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality.
Perform other related work as required.
Maintain a positive work environment conducive to trust and respect.
Maintain strictest confidentiality.
Perform other related work as required.
Requirements
PERFORMANCE REQUIREMENTS:
Knowledge, Skills and Abilities
1. Knowledge of product information, effects to self and/or others, including strains and genetics of cannabis flowers as well as other forms of cannabis-derived products.
2. Ability to communicate clearly and effectively with staff, customers, and vendors. Must have a high level of organization, patience, and flexibility.
3. Must have the ability to self-manage scheduling and maintain punctuality with scheduled events and appointments.
4. Strong written and oral communication skills necessary.
5. Refined interpersonal skills. Demonstrate the highest level of customer service and professional relationship maintenance with all vendors.
6. Ability to maintain high standards in a fast paced, constantly changing environment.
7. Ability to perceive and meet the needs of the staff and members without direction.
8. Proficient in the use of METRC and Treez Point of Sale preferred.
9. Proficient use is necessary.
10. Professional appearance with reliable and timely attendance.
11. Ability to read and interpret documents such as invoices, spreadsheets, and itemized reports.
12. Fundamental math skills required.
13. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
14. Must possess a strong attention to detail and meet strict deadlines.
15. Must desire a self-starting environment and work well with little guidance.
16. Willing to take ownership and accountability of product inventory systems.
EDUCATION/EXPERIENCE: High school diploma; Bachelor’s degree or equivalent from four-year college or technical school preferred. Two years related experience and/or training; or equivalent combination of education and experience. Retail, cash handling and Point of Sales (POS) experience required. Fundamental math skills are necessary. Working knowledge of Google Suite, METRC, and Treez POS. At least 1-2 years of professional experience using Google Suite. Experience in the cannabis industry, quality control and troubleshooting are highly desirable. Must be at least 21 years of age and pass a criminal background check.
TYPICAL PHYSICAL DEMANDS: Work may require prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a cash register, credit card machine, photocopier, telephone, calculator and other office equipment. Requires normal range of hearing. Requires close vision with the ability to see color and adjust focus. Requires lifting up to 50 pounds occasionally.
TYPICAL WORKING CONDITIONS: Work is performed in a busy cannabis dispensary; this involves frequent contact with staff and the public. Some work will be performed in a busy cannabis nursery facility and/or operations/finishing area. The outdoor/indoor and greenhouse facility areas are very loud due to fans and filtration systems, fluctuating between extreme cold and hot temperatures. Will be exposed to the normal chemicals found in a crop production facility (i.e. fertilizers). Work may be stressful at times and may include
dealing with difficult people and/or law enforcement. Available to work varied hours/days, including nights, weekends, holidays, and/or events.
CERTIFICATES/LICENSES: None.
Benefits
BENEFITS AND PERKS:
- Medical with Employer contribution
- Dental with Employer contribution
- Vision
- Voluntary Life Insurance
- Employer paid Life and LTD
- Hospital/Accident/Critical Illness Indemnity
- Commuter FSA
- 401(k) Retirement
- Pet Insurance
- Employer paid Employee Assistance Plan
- Employee discount
- Employee dispensary credit/allowance
- Free snacks at all SPARC locations
- Tip pool distribution
- Sales bonus incentives
- 7 days paid Holidays per year
- 2 weeks paid Vacation per year
- 9 days sick leave per year