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Adjuster • oxnard ca

Last updated: 3 days ago

Remote Claims Operations Expert - AI Trainer ($55-$80 per hour)

MercorOxnard, California, US
Remote
Part-time

What you'll do** Mercor is partnering with leading AI labs to advance frontier agent evaluations in claims operations.As a Claims Operations Expert, you'll build long-horizon claims tasks that mirr...Show more

Auto Damage Adjuster

GEICOVentura, CA
Full-time

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offering quality coverage to millions of customers and being the...Show more

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Remote Claims Operations Expert - AI Trainer ($55-$80 per hour)

Remote Claims Operations Expert - AI Trainer ($55-$80 per hour)

MercorOxnard, California, US
3 days ago
Job type
  • Part-time
  • Remote
Job description
  • What you'll do
  • Mercor is partnering with leading AI labs to advance frontier agent evaluations in claims operations. As a Claims Operations Expert, you'll build long-horizon claims tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open-ended essays, no subjective judgment calls. Expect to build scenarios across : - FNOL and triage : intake against required-field checklists, coverage analysis with a documented correct determination, claim assignment against defined routing rules

    • Adjudication : reserve setting against guidelines with ground-truth reserve amounts, adjuster notes with required elements, settlement or denial letters against policy language
    • Specialized handling : subrogation screening against defined criteria, SIU fraud referrals triggered by rule-based red flags, litigation file management against required-document lists These scenarios will be challenging and take long sessions of focus. Who we're looking for - 3+ years as a claims adjuster, claims operations specialist, or claims supervisor (P&C, workers comp, or specialty lines)
    • Adjuster licensure in at least one US state strongly preferred
    • Expertise in one or more of the following : a specific claim type (auto, property, general liability, workers comp, medical), coverage analysis and policy interpretation, reserving practice, subrogation, SIU or fraud investigation, a claims system (Guidewire ClaimCenter, Duck Creek, legacy carrier systems)
    • Comfortable reading and producing claims artifacts : FNOLs, coverage opinions, reserve memos, adjuster notes, settlement and denial letters
    • Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics
    • Located in the United States Compensation $55–$80 / hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.