Admin • laredo tx
What you'll do** Mercor is partnering with leading AI labs to advance frontier agent evaluations in IT and back-office operations.As an IT & Back Office Expert, you'll design realistic, end-to-end ...[internal_linking.show_more]
MML Alliance Owner-Operator Opportunity.MML Alliance hires experienced Owner-Operators with active authority (MC/DOT) and a box truck to run Over-the-Road (OTR) across 48 states.If you're an indepe...[internal_linking.show_more]
We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[internal_linking.show_more]
Fully Remote Remote - Laredo, TX 78040.Reports to: Director of Logistics.Position Type and Expected Work Hours.Core Hours: Monday - Friday 8am - 5pm.Fully Remote; up to 15% travel required.Applicat...[internal_linking.show_more]
We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...[internal_linking.show_more]
What you'll do** Mercor is partnering with leading AI labs to advance frontier agent evaluations on everyday personal workflows.As a Personal Expert, you'll design realistic, end-to-end personal wo...[internal_linking.show_more]
Mercor is partnering with leading AI labs to advance frontier agent evaluations in IT and back-office operations. As an IT & Back Office Expert, you'll design realistic, end-to-end support workflows that today's best models still struggle with, then grade how agents handle them. Expect to build scenarios across IT support (helpdesk triage, access provisioning, password resets, device setup, software and license management, incident escalation), customer support (tier 1 ticket triage, knowledge base articles, escalation routing, refund and exception handling), HR operations (PTO and benefits inquiries, onboarding and offboarding, benefits enrollment, leave requests, HRIS updates), and facilities and admin (service request tickets, expense reports, travel booking, meeting coordination, document filing). These scenarios will be challenging and take long sessions of focus. Who we're looking for - 3+ years in IT helpdesk, customer support, HR operations, or admin / facilities support at a mid-to-large company - Working fluency in at least two of : ticket triage (ServiceNow, Jira, Zendesk), access management and SSO, HR systems (Workday, BambooHR), benefits administration, knowledge base management, procurement and expense systems - Comfortable reading and producing support artifacts : tickets, runbooks, escalation memos, KB articles, HR case notes - Clear written communication; able to articulate reasoning and decisions step by step - Drawn to long-horizon, challenging problem sets rather than one-off microtasks Compensation $35–$75 / hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.
