Assistant controller h1.location_city

Reeves Lavallee, P.C. is a fast-paced, high-performing Massachusetts family law and civil litigation firm seeking a highly organized, detail-driven Administrative Assistant. This position supports attorneys and staff by executing a structured daily task list, maintaining accuracy in all documentation, and ensuring exceptional service to clients. Only candidates who thrive in a structured workflow, follow directions the first time, and can manage high-volume administrative work with precision should apply.

The ideal candidate is comfortable with technology, fast at learning new systems, proactive in identifying what needs to be done, and able to maintain strict confidentiality at all times. Candidates who struggle with multitasking, punctuality, or accountability will not be successful in this role.

$18 - $20 hourly

Front Desk and Client Support

• Perform full daily FOH task list, including reception coverage, message handling, and coordination with attorneys and paralegals.
• Greet clients professionally, maintain a calm and organized presence, and ensure all visitors follow check-in procedures.
• Answer phones promptly, route calls accurately, and record complete messages with proper internal documentation.
• Maintain waiting area professionalism and uphold the firm’s standards of client experience.

Administrative Workflow Execution

• Complete all assigned daily tasks at scheduled times without reminders.
• Manage incoming and outgoing mail, scanning, labeling, organizing physical and digital files, and ensuring accurate distribution.
• Maintain digital organization within MyCase and Google Drive, including file naming, uploading, and task management.
• Support attorneys by preparing packets, printing documents, and completing clerical tasks as assigned.
• Monitor attorney calendars, client appointments, and next steps to ensure smooth daily operations.

Office Operations

• Ensure office supplies, FOH materials, and printing needs are maintained and replenished.
• Assist with document preparation, copying, scanning, mailing, and data entry.
• Support management with administrative projects requiring accuracy and timely completion.
• Uphold confidentiality and follow all firm procedures with zero exceptions.

Required

• Minimum 1 year of experience in a professional office environment.
• Proven ability to follow detailed instructions and execute structured workflows.
• Strong attention to detail, accuracy, and time management.
• Excellent written and verbal communication skills.
• High proficiency with computers, cloud systems, and learning new software quickly.
• Professional demeanor, reliability, and punctuality.
• Ability to multitask in a fast-paced environment without sacrificing accuracy.
• Commitment to accountability, including taking ownership of mistakes and correcting them.

Preferred

• Experience in a law firm, medical office, financial office, or other regulated environment.
• Familiarity with MyCase, GSuite, or similar case management platforms.
• Strong customer service background.

Not a Good Fit For

• Anyone who struggles with deadlines, multitasking, or consistent attendance.
• Individuals who require repeated reminders to complete tasks.
• Anyone unable to uphold strict confidentiality standards.

Reeves Lavallee, P.C. is a Worcester-based family law and civil litigation firm known for high standards, professional excellence, and complete dedication to client care.

Our core values are non-negotiable:

• Integrity
• Nurturing
• Honesty
• Accountability
• Focused Work

We guarantee clients consistent communication, timely updates, and reliable support throughout their legal matter.

Our team members are expected to uphold these values daily and contribute to a professional environment where excellence, responsibility, and respect define the culture.