Join Team Metro
Come make a difference and join team Metro! Metro Transit's Employee Services Division is hiring two Talent Associates to support recruitment efforts for our Mobility, Administration, Safety, Security & Quality Assurance, and Vehicle Maintenance teams. Our ideal candidates are experienced administrative professionals who deliver exceptional customer service, show strong initiative, demonstrate attention to detail, and are passionate about diversity, equity, inclusion, and social justice. Join us in shaping Metro's diverse workforce by supporting key components of high-volume, high-visibility recruitments.
Metro Transit's Employee Services Division (Human Resources) supports the largest department in King County through recruitment and selection, workforce planning and development, leave and disability services, HRIS data and analytics, and electronic records management. We're immensely proud that our efforts enable Metro Transit to continue meeting the mobility needs of the county's growing population.
Position Info: This recruitment will be used to fill two (2) Special Duty Assignments/Term Limited Temporary (SDA/TLT) vacancies for an HR Associate classification. The SDA/TLT's are anticipated to last approximately 6 months and may be extended. In addition, this selection process may be used to generate an eligibility list for future Special Duty Assignment (SDA), Term Limited Temporary (TLT), and Career Service (CS) vacancies that may occur in these workgroups and classification. The eligibility pool list would be retained for 12 months from the posting date and may be used at the discretion of the hiring authority.
Who May Apply: We welcome applications from all interested candidates, including current King County employees and the public. Please refer to the "Supplemental Information" section of this job bulletin for the required application materials.
Job Duties
Applying equity and social justice principles is a daily responsibility and foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of this work. This position is comprised of the following core duties:
- Provide administrative support for full-cycle recruitment, selection, and onboarding processes.
- Serve as the primary point of contact for candidates, ensuring seamless coordination with recruiters and the agency, all while delivering outstanding customer service.
- Engage with candidates, staff, and Talent Team members; both in person and remotely, while providing exceptional customer service and prompt support.
- Schedule, prepare, administer, oversee, and record the outcomes of candidate assessments and interviews.
- Manage HR-related documentation, ensuring accurate tracking and filing both electronically and in paper format.
- Manage the pre-employment process for candidates, including performing comprehensive background checks and reviewing criminal records, compiling employment references, coordinating testing to comply with DOT drug and alcohol testing regulations, and reviewing records related to driving records, medical examinations, and licensure.
- Oversee the documentation and completion of hiring procedures for new hires within Metro Transit Department, including processing of I-9 paperwork on their first day of employment.
- Utilize various King County software and programs to monitor recruitment efforts, draft correspondence, compile reports, and manage records (including PeopleSoft, NEOGOV, and Microsoft Word, Excel, and SharePoint.)
- Use Microsoft Outlook, Teams, and Zoom for organizing meetings and managing responses from team members and invitees.
- Uphold strict confidentiality regarding HR matters, including employment decisions and disciplinary actions.
- Ensure adherence to employment standards and legal requirements, including Federal, State, and local laws, including DOT and CDL regulations.
- Crosstrain with colleagues to provide mutual support within the Employee Services division and Talent Team.
- Represent and promote King County Metro Transit as a premier employer at community events, career fairs, and information sessions.
- Other duties as assigned.
Experience, Qualifications, Knowledge, Skills
We are looking for candidates who have:
- Two (2) or more years of experience providing high-volume, increasingly responsible human resources or administrative support.
OR - One (1) or more years of experience providing high volume, increasingly responsible human resources or administrative support; and education or training, such as coursework in human resources, business administration, office administration, or a related field.
AND - Exceptional customer service skills that include anticipating stakeholder needs, responding promptly to inquiries, providing professional and courteous service, and following through with commitments.
- Experience working proactively on multiple tasks/projects, coordinating meetings on complex calendars, staying organized, and meeting specified deadlines.
- The ability to build effective partnerships by understanding stakeholder priorities, motivations, and constraints. Experienced in effectively problem-solving complex issues while using good judgment and resourcefulness.
- The ability to balance transparency with discretion when handling sensitive, political, or confidential information.
- Demonstrated experience establishing and maintaining effective working relationships with a diverse group of stakeholders, team members, and candidates.
- Experience with public outreach, career fair representation, or community engagement.
- Experience effectively creating, proofreading, editing, and formatting documents according to standard business writing practices.
- Experience using Microsoft Word, Excel, Outlook, SharePoint, Teams, Zoom, and electronic document signing software (such as Adobe Pro and DocuSign).
- Effective communication skills shown through attentive listening and clear, professional written and verbal exchanges with customers and stakeholders.
Highly competitive candidates will also have the following desirable (but not required) qualifications:
- Strong background providing administrative assistance or HR support to public sector recruitment teams, ensuring smooth coordination with complex stakeholders in high demand, high-volume, and/or safety sensitive hiring contexts.
- Experience with administering written, performance-based, and interview-based recruitment assessments.
- Experience with continuous process improvement and documenting standard practices.
- Proficiency in supporting regulated hiring processes through accurate background checks, reference reviews, and both DOT-regulated and safety sensitive hiring procedures.
- Experience with I-9 verification or E-Verify procedures.
- Experience applying human resource practices and guidelines.
- Experience and skill in supporting unionized employees and a unionized work environment.
- Experience working in cross-functional teams or shared-service environments.
- Familiarity or experience applying King County Metro Transit's specific policies and practices.
- Experience reviewing and compiling data, developing reports, and creating charts and diagrams.
- Experience using NEOGOV or other electronic applicant tracking systems.
- Experience using PeopleSoft or other HRIS/Human Capital Management systems.
- Experience using Laserfiche or other electronic employee record software.
Supplemental Information
Who may apply: This recruitment is open to King County employees and the public.
To Apply:
The following application materials are required:
- An online King County application updated with accurate contact information and relevant work history.
- Respond to all required supplemental questions in the application.
- Attach a one (1) page cover letter to your application that describes how you meet the qualifications for this position, highlighting your administrative support and/or human resources experience.
Selection Process: Applications that do not include all of the required materials listed above will not be considered. Only the materials explicitly requested will be reviewed, additional documents or information will not be evaluated. Application materials will be screened for completeness and competitiveness. The most competitive candidates may be invited to participate in one or more interviews and possibly other selection process elements. Final offers are contingent on successful completion of reference checks and/or a record review.
If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application/assessment process, or have questions, please contact: Sabrina Brazzle at sbrazzle@kingcounty.gov.
Other Position Information: Work Location: This is a hybrid position. The team works in a hybrid model, with days in the office as well as telecommuting. Currently, a minimum of 2 days in the office per week is required. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.
Employees must reside in Washington state and within a reasonable distance to their King County worksite to