Associate project manager • eugene or
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
When disaster strikes - a burst pipe, a house fire, unexpected mold - families and businesses in our community need someone they can trust.ServiceMaster Restore has been a trusted name for years, a... Show more
The Associate Manager's primary responsibility is to assist in the management and direction of daily operations of an Abby's Restaurant, and to assure quality food, sanitation, and customer service... Show more
We're hiring an Expert Project Manager to help run projects that push the frontier of LLM browsing capabilities.Day to day: tracking project and annotator performance in Google Sheets, reviewing an... Show more
If you enjoy people and plants, then we have the job for you.Fast-paced, quick-learning, and outgoing multi-taskers are needed.We're looking for motivated people to assist customers with purchases ... Show more
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your... Show more
Essential Duties and Responsibilities: - Serve as the point of contact and client interface for project technology related issues.Manage project expectations, evaluate project needs, and comm... Show more
We are a full-service signage company, specializing in the design, fabrication, and installation of custom signs and environmental graphics.We partner with clients across numerous industries &mdash... Show more
Roles available in Washington State, Texas, Oklahoma, Ohio, and more.This large, national commercial general contractor is involved in a number of major projects including airports, stadiums, data ... Show more
Associate Store Manager Eugene (Midtown).If you love fashion, there's really no better place to work than Buffalo Exchange.You'll play a part in training and developing a fun, fast-paced team whil... Show more
When disaster strikes - a burst pipe, a house fire, unexpected mold - families and businesses in our community need some they can trust.ServiceMaster Restore has been a trusted name for years, and ... Show more
The Senior Project Manager leads the project team and has overall accountability for completing assigned construction projects successfully.The Senior Project Manager is fully responsible for culti... Show more
When disaster strikes - a burst pipe, a house fire, unexpected mold - families and businesses in our community need someone they can trust.ServiceMaster Restore has been a trusted name for years, a... Show more
When disaster strikes - a burst pipe, a house fire, unexpected mold - families and businesses in our community need some they can trust.ServiceMaster Restore has been a trusted name for years, and ... Show more
Since 1953, Ferguson has been a source of quality supplies for a variety of industries.Together we build better infrastructure, better homes and better businesses.We exist to make our customers' co... Show more
Residential Construction Project Manager.Neil Kelly Company is seeking an experienced Residential Construction Project Manager to join our design/build remodeling team.We're looking for someone who... Show more
East West Tea is seeking a talented, passionate, and experienced Associate Brand Manager to join our Brand Experience team!.The Associate Brand Manager works closely with the North America Brand Ma... Show more
Are you looking for a new, challenging and rewarding management career with the ability to travel across the US? Do you like managing and interacting with people and customers? Then continue readin... Show more
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth.Through partnerships with brands such as ... Show more
The average salary range is between $ 67,516 and $ 117,534 year , with the average salary hovering around $ 83,281 year .
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
