Associate software engineer Jobs in Raleigh, NC

Altera Digital Health Job Title: Principal Software Engineer Location: Remote - North America/Canada (Remote - Must align with EST working hours) About Altera Altera, a member of the N.
Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world.
These include the Sunrise™, Paragon Daneli, TouchWorks EHR, Altera Opal, Ventus, HealthQuest™ and CareInMotion solutions.
At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.
A new age in healthcare technology has just begun. Position Summary Altera is seeking a highly experienced and innovative Principal Software Engineer with deep expertise in ServiceNow to lead our platform's evolution towards an AI-driven future.
This pivotal role involves designing, developing, and implementing complex ServiceNow solutions and driving innovation.
The ideal candidate will possess a strong technical background, a passion for leveraging AI, and the ability to contribute significantly to our strategic roadmap, ensuring the delivery of high-quality, scalable solutions. Key Responsibilities * Lead the design, development, and implementation of major and complex ServiceNow projects and enhancements, customizing the platform to meet evolving business requirements. * Drive the strategic migration of ServiceNow to an AI platform, bringing innovative solutions and leveraging advanced ServiceNow capabilities. * Design, prototype, implement, test, and deploy technical solutions including business rules, client scripts, UI pages/actions/policies, ACLs, notifications, and integrations using ServiceNow APIs, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS. * Utilize development skills in HTML, CSS, and Angular JS to create robust and user-friendly interfaces. * Manage release cycles by creating and utilizing update sets for seamless customization migration between ServiceNow instances, ensuring peer review of code for quality and adherence to standards. * Design and maintain a highly available and recoverable ServiceNow environment, ensuring architectural integrity and performance. * Review requirements meticulously to ensure they are detailed enough for accurate estimation and successful project execution. * Produce comprehensive technical documentation, including functional specifications, development instructions, and design documents. * Mentor and share advanced technical knowledge and best practices with the service management development team, fostering a culture of continuous learning and growth. * Collaborate effectively with Project Managers, Process Owners, and other key stakeholders to ensure alignment and successful project delivery. * Work closely with a global team, including developers in India, ensuring effective communication and collaboration across different time zones (with a requirement for EST/Central overlap). Role Requirements Total Years of Experience: 10+ years of experience as a ServiceNow Developer. Required Technical Skills: * Extensive experience in ServiceNow Design and Development. * Proven expertise in ITSM, ITOM, and CSM organizational structures. * In-depth experience implementing Core ITIL Process modules: Incident, Problem, Change, Service Catalog, and CMDB. * Proficiency in customizing ServiceNow through business rules, client scripts, UI pages/actions/policies, ACLs, notifications, and ServiceNow APIs. * Strong integration experience with SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS. * Development skills in HTML, CSS, and Angular JS. * Experience working in a multi-domain structure within ServiceNow. Certifications & Knowledge: * ServiceNow System Administrator Certification. * ServiceNow Certified Application Developer. * Strong ITIL knowledge. Soft Skills: * Excellent written and verbal communication skills. * Ability to work effectively with global teams and manage deliverables across different time zones. Preferred/Good to Have Skills: * Previous leadership or management experience within a ServiceNow development context. * Experience or accreditation in AI, with the ability to apply AI capabilities effectively within the ServiceNow platform. * Track record of driving and scaling development initiatives, including coordinating work across teams and influencing technical direction. * Qualification: Bachelor’s degree in computer science/IT or relevant work experience. * USD 140-150K