Certification program manager • milwaukee wi
Dematic is seeking a Warranty Program Manager to lead and continuously improve our end‑to‑end warranty programs, including standard project, extended, parts, and manufacturing warranties.This role ...[internal_linking.show_more]
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Plans, coordinates and actively manages the IT delivery plans for complex, cross-functional technical solutions that generally spans multiple, technical products.Manages the end-to-end plan that is...[internal_linking.show_more]
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The ProgramManager – Digital is accountable for theend-to-endexecution of complex,cross functionaldigital programs that deliver measurable business outcomes.This is anexecution focusedrole requirin...[internal_linking.show_more]
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Employee-Owned Telecommunications Company based in Iron Mountain, MI with 60+ years of industry knowledge and experience.Our outstanding team-based work culture and environment has allowed us to gr...[internal_linking.show_more]
SummaryAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.These individua...[internal_linking.show_more]
AECOM is actively seeking a talented and experienced Sr.Project Manager/Deputy Program Manager with direct experience with Superfund remediation under US EPA contracts to lead execution and manage ...[internal_linking.show_more]
Medical Assistant Training Program.At Children's Wisconsin, we believe kids deserve the best.Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at othe...[internal_linking.show_more]
Enterprise Pharmacy - Pharmacy: Oncology Administration.Schedule Details/Additional Information:.The Oncology Pharmacy Coordinator serves as a key liaison across clinical, operational, and technica...[internal_linking.show_more]
SummaryAt PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients.These individua...[internal_linking.show_more]
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem.Nearby options were limited and the team was spending too much time and money trav...[internal_linking.show_more]
Program Assistant/CNA, Part-Time, 1st Shift.Community Care is hiring a Program Assistant/CNA to join our team.This rewarding opportunity is perfect for someone who enjoys team collaboration, being ...[internal_linking.show_more]
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.New York, London, San Francisco, L...[internal_linking.show_more]
These positions are available throughout various USMS Districts in the Continental US (CONUS).The selectee of this position serves as a Program Support Specialist.You will be responsible for provid...[internal_linking.show_more]
Program Support Specialist at the GS-0301-11/12 level.Some of your typical work assignments may include:.Working closely with the Administrative Officer (AO) on implementing processes for providing...[internal_linking.show_more]
Monday–Friday 0830–1700.Collaborative, team–based approach.Mary's Family Health Center.This job location is currently located in a Health Professional Shortage Areas (HPSAs) and/or Medically Unders...[internal_linking.show_more]
British Swim School is a mission-driven swim school dedicated to creating a safe, supportive, and fun environment where every swimmer can thrive.We specialize in adaptive aquatics and are committed...[internal_linking.show_more]
We offer:
Learn More Here:
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The base pay range for this role is estimated to be $82,875 to $121,550 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
What You Will Do in This Role
Own the end-to-end warranty process (including concessions), from warranty terms to warranty scope, claim intake to resolution, and post-analysis.
Partner with business leaders to ensure accountability across their respective teams in resolving customer issues originating from their areas, ensuring timely and effective corrective actions.
Collaborate with Project Engineering, Installation, Manufacturing, R&D, and other departments to drive system improvements and reduce recurring issues.
Develop and implement strategies to reduce warranty costs while improving customer experience.
Establish clear communication channels with customers to ensure transparency and responsiveness throughout the warranty process.
Act as the primary point of contact for warranty-related blocking issues and inquiries.
Analyze warranty data to identify trends, forecast risks, and support data-driven decision-making.
Present regular updates to senior leadership on warranty performance, issue resolution progress, and improvement initiatives.
Champion a culture of ownership and ongoing improvement across the organization.
What We’re Looking For
Bachelor’s degree in Business, Engineering, Quality Management, or a related field.
5+ years of experience in warranty management, customer service, or quality.
Proven engineering experience is preferred.
Lean Six Sigma or Quality certification is helpful.
Experience with direct customer contact is helpful.
Business insight paired with strong analytical skills.
Excellent communication and conflict resolution skills.
Ability to influence organizations and lead enterprise-wide initiatives.
Working experience with SAP is preferred.
Experience managing customer blocking issues, internal partner concerns, and delivering high-impact resolutions.
Experience with warranty systems, claims processing, and continuous improvement methodologies is preferred.
Ability to travel up to 20%
Ability to thrive in a fast-paced, dynamic environment with multiple priorities.
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