Client advisor • usa
At Burberry, we believe creativity opens spaces.Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.Thi... Show more
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and... Show more
This role is ideal for someone who values craftsmanship, style, and personalized service.The successful candidate will be responsible for building lasting client relationships, offering expert ward... Show more
MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use... Show more
Business Insurance Account Manager.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 15,000 of the industry's bri... Show more
Louis Vuitton Troy Client Advisor.Louis Vuitton Troy is seeking a highly motivated, curious, and customer focused Part-Time or Full-Time Client Advisor with an undeniable passion for creating memor... Show more
We are seeking a highly skilled and experienced Client Advisor to join our team.The ideal candidate will possess a strong background in financial planning and client management.The Client Advisor m... Show more
Your mission will be to deliver personalized premium client experience by demonstrating the expertise with curiosity/humility, connecting creating true long-term relationships with clients, making ... Show more
We're hiring Client Advisors to join our growing team! This is your opportunity to be part of a fun, family-like, and high-energy dealership where success is rewarded and growth is encouraged.Greet... Show more
Sales and Marketing Consulting Services is the main point of contact for our OEM partners in need of data to support their sales and marketing efforts.We provide differentiated value and strategic ... Show more
We are seeking a highly skilled and experienced Client Advisor to join our team.The ideal candidate will possess a strong background in financial planning and client management.The Client Advisor m... Show more
Marsh USA LLC is seeking candidates for the following full-time position based in the Dallas, TX office (A hybrid work schedule may be permitted within a commutable distance from the worksite, in a... Show more
Join the Team That’s Redefining What a Car Dealership Can Be.If you’re ready to put your sales career in the fast lane, Volkswagen of North Nashville isn’t just another dealership — it’s.We’re buil... Show more
Carl Friedrik is opening its first physical store in New York, one of the brand's strongest and most strategically important markets.This opening represents a major step in our global retail expans... Show more
AI native digital marketing agency that creates strategies, campaigns and technologies to help leaders build brands and drive demand.With a focus on companies in the professional services, manufact... Show more
At Germain, our mission is to attract, develop and retain exceptional people to deliver an outstanding experience that creates loyalty beyond reason, one customer at a time.This role requires excel... Show more
Automotive Sales Professional Build a Lifelong Career with Us.Are you ready to commit to a careernot just a job? Our dealership is looking for motivated, hardworking individuals who want to build ... Show more
Nelson GMC - Wagoner, OK 74467.Salary/year Position Type Full Time Education Level Not Specified.Nelson Auto Group is growing, and we're excited to announce our expansion into Wagoner with the open... Show more
NOW HIRING Automotive Sales Consultants!.Pay: Approximate compensation of $75,000 - $150,000+ annually based on performance.Schedule: Full time, evenings and Saturday availability required.If you'r... Show more
Join the team that's redefining what a car dealership can be.If you're ready to put your sales career in the fast lane, Volkswagen of North Nashville isn't just another dealership it's the dealers... Show more
The average salary range is between $ 46,802 and $ 126,169 year , with the average salary hovering around $ 62,436 year .
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.
Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.
As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.
SERVICE AND SALES
Meet and exceed individual and store sales and other commercial KPIs
Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction
Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.
Be efficient in following-up and delivering after-sales services to our clients
Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required
Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines
Foster team work and a positive work climate
CLIENT ENGAGEMENT
Build meaningful relationships with Clients
Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests
A proven track record in delivering sales and exceeding targets
Previous experience in Clientelling
A strong interest in fashion, art and culture
Strong product knowledge and good understanding of store retail operations
Understanding of competitor products
Experience in working as part of a team
Fluent in local language; English proficiency is desirable
Other language knowledge is desirable
Demonstrates Confidence, Curiosity, Conviction, and Care
Enjoys being part of a team
Energetic, Pro-active and self-motivated
Detail-oriented and creative with a passion for selling
Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels
Results driven and commercial mindset
Flexible, collaborative and adaptable approach to work
Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)
Service targets (Guest Experience, Net promoter score)
New client acquisition (conversion and retention)
Number of appointments held on a monthly basis
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: USA || Florida (US-FL) || Miami || RETAIL OFFLINE || MAINLINE || n/a ||
