Client coordinator Jobs in Chicago, IL

The Client Consultant plays a critical and unique role at Euromonitor International. Working across a named list of existing high-profile accounts with established spending patterns, your goal is to win additional business opportunities within the North American region. By leveraging our entire suite of services, the Client Consultant’s role is to engage multiple business units and various functions including strategy, consumer insights, marketing, innovation, finance, etc., to uncover unmet market research needs. Solutions include data and trend analysis from existing syndicated databases as well as custom research capabilities to address specific priorities.

Key Responsibilities:

Product Knowledge

o Develop a deep understanding of Euromonitor’s syndicated databases and custom research capabilities, and be able to succinctly explain them to clients.

o Apply and design tailored solutions using all available resources to meet client needs.

• Client Organization Understanding
• Continuously grow a network of new contacts and create a deeper awareness within client organizations through consistent, proactive engagement with decision-makers, business stakeholders.
• Map, network, and penetrate a client’s organizational structure, while understanding key business processes such as strategic planning, innovation funnels, and market entry strategies.
• Challenge clients constructively to broaden their perspectives.
• Sales Process
• Own an annual upsell target while collaborating in business retention. Lead strategic client meetings to understand needs, offer valuable insights, and position our research as a problem-solving tool. Build strong relationships across client organizations to expand engagement.
• Develop tailored value propositions and assist in crafting syndicated and custom research proposals. Use a consultative, benefit-led approach to drive sales, negotiate contracts, while overcoming obstacles to executive engagement.
• Identify new opportunities for our capabilities within client organizations and proactively expand key contacts. Provide valuable client feedback to internal teams, ensuring our research and solutions align with market needs.

Requirements

• 3+ years of sales experience, demonstrating continued success in those roles.
• Proven track record of managing and exceeding revenue targets.
• Intellectual curiosity, along with a competitive spirit.
• Consistently approaching challenges head-on; asks “why not” as opposed to “why.”
• Comfort interacting with executives within various levels and functions.
• Highly organized with excellent time management, managing numerous contacts including scheduling, follow up, and establishing frequent points of interaction.
• Global perspective and understanding of international markets.
• Ability to effectively collaborate with internal colleagues.

Benefits

Why work for Euromonitor?

Our values

• We act with integrity
• We are curious about the world
• We are stronger together
• We seek to empower
• We find strength in diversity

International: not only do we have a very multinational workforce in each office but we are all dealing with our 16 offices worldwide on a daily basis. With 16 offices globally there are regular opportunities for international transfer.

Hardworking but sociable: our staff know how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of sports and other groups to be involved with.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Excellent benefits: we offer highly competitive salaries, healthcare insurance, food vouchers, saving fund, plus generous holiday allowances and in many offices a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

At Euromonitor International, we are committed to transparency and pay equity. Pursuant to Illinois law, we provide salary range and benefit info on all job postings based in our Chicago office. The base salary range for this role is $64,066 to $78,692 based on experience and qualifications. Alongside Salary, we offer a competitive benefits package, including health insurance options, 401k, paid time off, hybrid work set up, core hours and other perks to support a positive work environment.

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