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Client manager Jobs in Cincinnati, OH

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Client manager • cincinnati oh

Last updated: 4 days ago

Associate Client Service Manager

HylantCincinnati, Ohio
Full-time

The Associate Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in ...Show more

Client Relationship Representative

Alphabe InsightCincinnati, OH, United States
Full-time

Client Relationship Representative.At Elevare Branding, we believe in creating experiences that inspire, connect, and elevate brands to new heights.Headquartered in Cincinnati, OH, we specialize in...Show more

Associate Client Service Manager

FidelityCovington, KY, United States
Full-time

Associate Client Service Manager.Note: Fidelity will not provide immigration sponsorship for this position.The Associate Client Service Manager (CSM) is part of the Client Service Management, DC Pl...Show more

Tax Senior Manager, Private Client Services

BDO USACincinnati, OH, United States
Full-time

Tax Senior Manager, Private Client Services.The Tax Senior Manager, Private Client Services assists in providing tax compliance and consulting services to our high net worth clients.Significant kno...Show more

Client Service Coordinator

Banfield Pet HospitalWest Cincinnati OH
Full-time +1

If you are a current associate, you will need to apply through our internal career site.Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.This posting will remain open...Show more

Client Specialist, Employee Benefits

HUB InternationalCincinnati, OH, United States
Full-time

Are you a creative and detail-oriented individual who strives for excellence? Will you thrive in a dynamic environment that requires organization, strong communication skills and the ability to man...Show more

Client Success & Project Manager

KillerSpots AgencyCincinnati, OH, US
Full-time
Quick Apply

Killerspots is a fast-growing, full-service digital marketing, media, and production agency based in Cincinnati, Ohio.Since 1999, we’ve been helping brands across the country stand out and win with...Show more

Personal Lines Client Service Manager

Arthur J Gallagher & CoCincinnati, OH, United States
Full-time

Personal Lines Client Service Manager.At Gallagher, we're united by a commitment to one another's growth and the pursuit of shared goals.We're looking for a Personal Lines Client Service Manager to...Show more

Associate Client Service Manager

HylantCincinnati, OH, United States
Full-time

Associate Client Service Manager.The Opportunity: The Associate Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produ...Show more

Operations & Client Care Manager

Marvins Organic GardensCincinnati, OH, US
Full-time

Mentorship in career and business building with an ecological industry leader.Compassionate work culture that encourages balance and wellness.Opportunities for growth and elevation within the compa...Show more

Client Manager Regional Accounts

The StandardCincinnati, OH, United States
Full-time

The next part of your journey is right around the corner with The Standard.A genuine desire to make a difference in the lives of others is the foundation for everything we do.With a customer-first ...Show more

Sr. Client Manager - Employee Benefits

GallagherCincinnati, Ohio
Full-time

At Gallagher, we help businesses grow, communities thrive, and people prosper.As a Senior Client Manager, you’ll play a key role in delivering exceptional service to our clients.You’ll manage a por...Show more

Client Consultant

Alpine Legacy GroupCovington, KY, US
Full-time

At Alpine Legacy Group, we believe in people — their stories, their goals, and their potential.We help protect families, nurture leaders, and build meaningful careers grounded in integrity, growth,...Show more

Remote Client Strategy Advisor

AILCincinnati, OH, US
Remote
Full-time
Quick Apply

Globe Life AO is hiring professionals who are ready for stronger career growth, leadership opportunities, and the flexibility of working from home.In this role, you’ll connect with individuals who ...Show more

Spa & Aesthetics Sales Manager (Client Experience)

Dermafix SpaCincinnati, Ohio, United States
Full-time +1

URGENT HIRING: Spa & Aesthetics Sales Manager (Client Experience).K+ Earning Potential | Luxury Spa & Wellness.Full-Time or Part-Time | Flexible Schedule | Weekend Availability Required.Step into a...Show more

Director, Client Delivery

Ensemble Health PartnersCincinnati, OH
Remote
Full-time

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mi...Show more

Portfolio Manager - Education and Non-Profit, Institutional Client Group

U.S. BancorpCincinnati, OH, United States
Full-time

The Portfolio Manager partners with Relationship Manager(s) to successfully manage a portfolio of Education and Non-Profit, Institutional Client Group Corporate Banking credit relationships.Grows r...Show more

Regional Client Manager

Reliance MatrixCincinnati, OH
Full-time

Job Responsibilities and Requirements.Assume overall responsibility for managing dedicated client accounts ranging from 100 to 499 lives.This role is the main contact for the client for ongoing ser...Show more

Portfolio Manager - Education and Non-Profit, Institutional Client Group

U.S. BankCincinnati, OH, United States
Full-time

Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...Show more

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Associate Client Service Manager

Associate Client Service Manager

HylantCincinnati, Ohio
30+ days ago
Job type
  • Full-time
Job description

Description

The Opportunity: The Associate Client Service Manager is responsible for external support to clients for an assigned book of business, ensuring service levels produce a positive experience for clients resulting in client retention while building long term relationships with our clients. In This Role You Will Execute On:
  • Serve as the lead service contact to clients for assigned book of business. This includes oversight of all client service needs and ensuring support team engagement including responsiveness, deadlines and escalation needs.
  • Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.
  • In collaboration with sales staff, direct onboarding of new clients ensuring client files and agency management system information is thorough and accurate.
  • Maintain a 96% or higher client retention ratio while also consistently working to pursue opportunities for growth within the existing book of business.
  • Maintain and enhance relationships with clients, carrier partners, vendors, internal teams and other stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.
  • Support business growth through account rounding efforts; assess business and human capital to identify risks or gaps in coverage; identify, design, communicate and implement cost effective Property and Casualty solutions to cover risk appropriately. This includes pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing risk assessment.
  • Lead Client Engagement Strategy (CES) for assigned clients providing oversight and driving client engagement at a "best practice" level.
  • Serve as a back-up at all support levels as needed.
  • Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.
  • Perform other duties and special projects as assigned.
In This Role You’ll Need:
  • Bachelor’s degree business, insurance, risk management, or similar field of study. Equivalent combination of education and work experience may be considered.
  • Three (3) or more years of insurance client service experience.
  • Active Property & Casualty License
  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
  • CIC or CRM Designation encouraged
  • Excellent attention to detail, oral and written communication skills
  • Ability to work well in a team environment.