Client relations manager Jobs in Sioux Falls, SD

If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub.

A great job-and a great future-awaits you at Smithfield Foods. We are an American food company with a leading position in packaged meats and fresh pork products. We’re looking for motivated people who want to join our team and grow lasting and meaningful careers with us. Apply Now!

THE VALUE YOU’LL BRING:

As an Employee Relations Specialist- Investigations, you will foster a productive and compliant workplace. You will take charge of investigating employee relations matters, providing thorough summary reports, and offering remediation recommendations that will help resolve issues effectively. You will identify trends through quarterly reporting, enabling the development of targeted training programs that promote a positive work environment. Your role will involve driving consistency in policies and best practices, ensuring that our workforce aligns with both the business goals of the organization and the positive work experience of our employees.

You will lead the investigation process for the HR Department, conducting interviews with witnesses and involved parties, reviewing camera footage, and preparing detailed witness statements and notes. You will research past practices and cases to prepare comprehensive case summaries and provide well-informed recommendations for issue resolution. By maintaining accurate records and properly filing completed cases, you will support the overall integrity of our employee relations practices. Your efforts will be instrumental in promoting a productive workforce, facilitating effective communication between employees and management, and ultimately contributing to the success of our organization.

WHAT YOU’LL DO:

• Investigation and Reporting

  Investigates employee relations concerns, including but not limited to harassment, discrimination, wage/hours, and retaliation received through various channels.

  Conducts effective, thorough, and objective investigations, recommending resolutions while ensuring fairness and consistency with local policies and practices.

  Maintains accurate, complete, and confidential records in the investigation file for all investigations.

• Partnership and Policy Implementation

  Partners with legal when necessary to conduct investigations, research policies/practices, and create and gather appropriate documentation.

  Works closely with site leaders to ensure all policies and procedures are understood, communicated, and consistently administered.

  Recommends educational solutions to improve awareness of the Code of Conduct, policies, and other employee relations matters.

• Grievance Resolution and Best Practices

  Tracks grievances, investigates and drives issues to resolution, working with the HR Director and operations on any changes to practices or processes.

  Analyzes and evaluates employee relations trends, providing actionable feedback to the HR Director and operations partners.

  Assists with best practices content for monthly leadership roundtable discussions and other employee relations action plans.

WHAT WE’RE SEEKING:

• Bachelor’s Degree from an accredited four-year college or university in Human Resources or a related field and 2+ years of relevant HR and/or law enforcement experience, or equivalent combination of education and experience, required.

• Demonstrated understanding of the requirement to thoroughly document and maintain confidentiality of sensitive information.

• Demonstrated ability to handle multiple, possibly conflicting priorities.

• Strong communication and administrative skills

• Strong problem solving, conflict resolution, and decision-making skills

• The ability to work well with employees at all levels of the organization

• Ability to work well with others in fast paced, dynamic environment

• Ability to be respectful, approachable and team oriented while building strong working relationships and a positive work environment

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Frequently required to sit, use hands to handle, or feel and talk or hear.

• Specific vision abilities required include close vision, distance vision and ability to adjust focus.

• The majority of time is spent in an office setting outside the production plant. The plant environment will include wet or humid conditions (non- weather-related), extreme heat or cold, (non- weather-related) working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.

Relocation Package Available No

EEO Information