Client relationship manager • pasadena tx
Remote Customer Service Representative.Remote, W-9 (Independent Contractor) .Become a Customer Service Representative, work from home, and set your own schedule while helping others!.If helpin... Show more
Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings.We're at the top of our game - and we want to keep it that way.So, we're constantly ... Show more
HPC-Industrial, powered by Clean Harbors, is looking for an Operations Manager to join their safety conscious team! This team member will plan, lead, organize, and coordinate all duties associated ... Show more
As a Shift Leader, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store.In the absence of the manager, the shi... Show more
Senior Business Banking Relationship Manager (LO).Wells Fargo is seeking a Senior Business Banking Relationship Manager (LO) to be part of our growing Business Banking Team.This role will support c... Show more
Epic Client Systems Administrator.The Epic Client Systems Administrator manages workstation builds, upgrades, and supports the Epic client environment across the organization.Build and maintain Epi... Show more
Insurance Sales Representative.Insurance Sales representative.You'll meet with business owners, managers, and employees to provide supplemental insurance solutions that protect what matters most.Bu... Show more
As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to provide... Show more
There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo... Show more
Client Service Specialist (CSS) Dental Assistant.If you're looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a ... Show more
Careers Advancement Opportunities .The Property Manager is responsible for directly managing all aspects of their assigned commercial and/or residential properties.As a successful Property Manager,... Show more
General Managers are the leader of the restaurant management team.General Managers provide direction, training and the expertise required to ensure the customer's expectations are exceeded and each... Show more
Urgent Store Manager Position at Total Wireless - Immediate Hire!.Do you want to be part of a team that values customer loyalty and innovation? If so, Total Wireless is the place for you!.As the la... Show more
As a Shift Lead, you'll be the driving force behind our team, leading shifts with energy and passion to meet Taco Bell's high standards.You'll take charge, resolving customer concerns and ensuring ... Show more
The IHOP Restaurant Manager reports directly to their General Manager.The manager directly supervises IHOP restaurant's employees.His or her primary responsibilities include managing operations in ... Show more
As a Tax Manager at this firm, you will play a crucial role in overseeing and managing our clients' tax matters.You will be responsible for providing expert tax advice, ensuring compliance with tax... Show more
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more
For over 50 years, Long John Silver’s has been serving up golden, crispy seafood and creating treasured moments for families worldwide.With nearly 500 locations, we’re proud to be the world's favor... Show more
If you’d like the chance to make your mark with the world’s largest equipment rental provider,.As a Service Manager, you’ll be the leader of a major maintenance enterprise.You’ll have the opportuni... Show more
The average salary range is between $ 46,000 and $ 73,370 year , with the average salary hovering around $ 66,675 year .
The average salary range is between $ 56,401 and $ 137,266 year , with the average salary hovering around $ 80,000 year .
Title: Remote Customer Service Representative
Status: Remote, W-9 (Independent Contractor)
Become a Customer Service Representative, work from home, and set your own schedule while helping others!
If helping patients remain at home and receive care from their loved ones is a cause you feel inspired by, and you take satisfaction in making a positive impact on other people’s lives, this flexible and fulfilling work from home opportunity may be just what you’re looking for.
As a Customer Service Representative, you’ll be answering calls on behalf of a client that provides payroll services for people who are in self-directed Medicaid programs. In these programs, patients who have Medicaid can hire the caregiver they choose. This client helps facilitate the payments to caregivers, ensuring that they receive compensation for taking care of their loved ones.
This remote, flexible opportunity pays independent contractors $13 per hour.
Essential Functions
Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their questions and providing important information
Making outbound calls to patients and caregivers
Actively assisting with enrollment, program applications, and set up in applicable systems
Retrieving information to assist caregivers with any payroll-related inquiries
Utilizing de-escalation techniques when supporting upset or frustrated callers
Offering guidance and directions to both caregivers and patients to effectively resolve any issues they’re facing
Documenting information and outcomes as necessary
About You
To support this client, you should have at least one year of customer service experience. You will also need strong computer skills and the ability to offer troubleshooting advice when appropriate. In addition, you will need:
The ability to offer empathy, patience, and a friendly demeanor at all times
The ability to handle calls of a sensitive nature and de-escalate emotionally charged patients and caregivers
Great active listening skills
Excellent written and verbal communication skills
Strong attention to detail
The ability to multitask and adapt to change in a fast-paced environment
A quality-focused mindset and a desire to achieve first call resolution whenever possible
The ability to accurately and confidently work with numbers and discuss money
Your Home Office Environment
To be a Customer Service Representative, you will need:
A computer meeting these criteria:
Operating System: Windows 10 or 11 (Macs and Chromebooks are not supported at this time)
Memory: 8GB of RAM
CPUs (Speed * Processors): 6
Hard Drive: At least 500MB of free space
Sound: sound card (standard on most computers)
Up-to-date antivirus software
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
Dual monitors
A USB noise-cancelling headset
A webcam for your certification experience
Where NexRep Contracts
NexRep contracts with people in 31 states. The only states we do not currently contract in are: AR, AZ, CA, CO, CT, DC, HI, IL, MA, MD, ME, MN, MO, NJ, NY, OR, RI, VT, WA, and WI. We do not currently contract with anyone outside of the US.
Flexible Hours of Operation
As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation.
Hours of operation are Monday through Saturday, 8:00 AM to 08:00 PM ET. Please note that this third-party client requires that contractors service between 30-35 hours per week. Also, due to Mondays and Fridays being particularly busy, the client is seeking contractors who can service some hours on those days. If you’d prefer to service fewer than 30 hours per week, or not to service any hours on Mondays and Fridays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.
Pay and Perks
This flexible opportunity pays independent contractors
