Client services manager serp_jobs.h1.location_city

Job Title

This is a great opportunity to join a well-established and market-leading brand serving a high-growth end market while gaining valuable experience working closely with Executive leadership. As an organization, we are in high-growth mode through acquisition with a laser focus on positive culture building!

Who We Are!

Nimble Solutions is a leading provider of revenue cycle management solutions for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our tech-enabled solutions allow surgical organizations to streamline their revenue cycle processes, reduce administrative burden, and improve financial outcomes. Join more than 1,100 surgical organizations that trust Nimble Solutions and its advisors to bring deep insights and actionable intelligence to maximize their revenue cycle.

What You'll Be Doing!

• Serve as the primary point of contact for assigned clients and promptly respond to all client inquiries
• Engage in regular client interaction via email, conference calls, and in-person visits to ensure customer satisfaction
• Interface with assigned client service staff to ensure the appropriate preparation, analysis, and presentation of all client deliverables, ensuring their accuracy and overall quality
• Proactively identify potential problems with client performance before they occur and develop and implement a plan to eliminate future occurrences
• Ensure that all appropriate resources are available and utilized effectively to maximize account performance
• Monitor, evaluate, and report on billing effectiveness / cash flow, and make recommendations to increase productivity and profitability
• Remain current on payment trends and coding, and payer requirement changes. Act upon variances to explain, correct, or enact desired process improvements
• Generate client standard and ad hoc reports to clients, including commentary on the value Nimble provides the client

Qualifications

Key Competencies