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Client success manager Jobs in Clovis, CA

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Client success manager • clovis ca

Last updated: 2 days ago

National Client Relations & Operations Specialist

PrideStaffFresno, CALIFORNIA, US
Temporary
Quick Apply

National Client Relations and Operations Specialist.PrideStaff is an award-winning local and national staffing firm providing temporary staffing and recruiting for multiple industries and positions...Show more

 • Promoted

Commercial Lines Client Service Manager (Food & Agriculture)

GallagherFresno, California
Full-time

At Gallagher, we’re looking for a Property and Casualty licensed Commercial Lines Client Service Manager to join our team focusing on food and agricultural clients in California.In this role, you’l...Show more

Telecommute Customer Success Representative

TradeJobsWorkforce93729 Fresno, CA, US
Full-time

As a Telecommute Customer Success Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via...Show more

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People Success (Human Resources) Manager - Distribution Center

Ulta Beauty, Inc.Fresno, California, United States
Full-time +1

Ulta Beauty is to step out of the mundane and into an environment alive with optimistic energy.After all, success breeds opportunity, and the opportunities to help drive an organization at the top ...Show more

Assistant Client Manager- P&C accounts

EPIC BrokersFresno, CA, United States
Full-time

Assistant Client Manager- P&C Accounts.There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry.Fueled and driven by cap...Show more

Remote Client Services Consultant (Independent)

Travel with LaniFresno, CA, United States
Full-time

Remote Client Services Consultant (Independent).We are bringing on a remote client services consultant to join our remote team.You will assist clients with planning, booking, and support throughout...Show more

Client Success Manager

TradeJobsWorkForce93703 Fresno, CA, US
Full-time

Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...Show more

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College Success Coach

Wonderful EducationFresno, California, United States
Full-time

We are seeking a College Success Coach to serve as an advisor and counselor for a caseload of scholars at every step of their educational journey, beginning in the spring of 12th grade through coll...Show more

Assistant Client Manager- P&C accounts

Treloar & HeiselFresno, CA, United States
Full-time

Assistant Client Manager- P&C Accounts.There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry.Fueled and driven by cap...Show more

Virtual Sales Client Representative

Everstead FinancialFresno, CA, US
Full-time
Quick Apply

Imagine a role where your workday fits your life, not the other way around.This remote opportunity is built for individuals who want flexibility, purpose, and the chance to directly influence their...Show more

Client Manager

Ultimate StaffingFresno, CA, United States
Full-time

Client Manager - Accounting & Advisory (Healthcare Focus).Firm Overview: California-based accounting firm serving dental and veterinary practice owners across more than 15 states.We provide account...Show more

Client Support Specialist (Remote)

LjhorizonsFresno, California, United States
Remote
Full-time
Quick Apply

LJ Horizons is looking for a Client Support Specialist to provide exceptional service and assist clients through a structured coordination process in a remote setting.This role is ideal for individ...Show more

Remote Client Support Representative - Travel

Cross Borders with AlexFresno, CA, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

Senior Client Accountant

Unity, Inc.Fresno, CA, United States
Full-time

Are you someone who enjoys bringing clarity to numbers and making an impact through financial accuracy? Looking for a role where your accounting skills directly support communities?.At Unity, our f...Show more

Customer Success Director

AO Globe LifeFresno, CA, US
Full-time
Quick Apply

AO Globe Life is seeking mission-driven professionals to support veterans and their families through structured virtual benefit consultations.This fully remote opportunity is designed for individua...Show more

Commercial Lines Client Service Manager (Food & Agriculture)

Arthur J Gallagher & CoFresno, CA, United States
Full-time

Property And Casualty Licensed Commercial Lines Client Service Manager.At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to...Show more

Municipal Client Relationship Manager- Transportation- Central Valley

GHDFRESNO, CA, United States
Full-time

Help us build the future and we’ll help you build a rewarding and purposeful career.Our global network is made up of architects, designers, planners, engineers, and environmental scientists all wor...Show more

Remote Client Support Representative - Travel

Lees Dream VacationsFresno, CA, USA
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

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National Client Relations & Operations Specialist

National Client Relations & Operations Specialist

PrideStaffFresno, CALIFORNIA, US
9 days ago
Job type
  • Temporary
  • Quick Apply
Job description
Position: National Client Relations and Operations Specialist
Department: National Accounts and Managed Services
Reports To: Manager, Managed Services
Status: Exempt
Location: Remote or Hybrid

About Us: PrideStaff is an award-winning local and national staffing firm providing temporary staffing and recruiting for multiple industries and positions. PrideStaff is headquartered in Fresno, CA, with franchises in more than 30 states. Several specialty divisions comprise “The PrideStaff Companies,” including Rx relief, Insurance Relief, PrideStaff Financial, and G.A. Rogers & Associates.

Purpose of Position: We are seeking a highly organized and motivated National Client Relations and Operations Specialist to provide essential client-facing, administrative, and operational support to our Managed Services Department Manager. This role is crucial for maintaining excellent client relations and ensuring the efficient flow of service processes. Furthermore, it supports our team's goals to retain and expand existing national accounts while successfully acquiring new business. The ideal candidate will be detail-oriented, proactive, and possess exceptional communication and multitasking abilities.

Duties and Responsibilities: The National Client Relations and Operations Specialist position includes the following duties and responsibilities:
  • Managed Services Provider (MSP) Coordination: Serve as the primary operational liaison and intermediary between the MSP, Vendor Management Systems (VMS), and internal field offices.
  • Schedule monthly meetings with national client contacts as an opportunity to connect on process management and discuss potential opportunities for expansion.
  • Act as a professional point of contact for clients, managing correspondence, phone calls, and emails, and directing inquiries to the appropriate team member.
  • Maintain and update client information, contact details, and account documentation accurately and promptly within our system.
  • Assist in the preparation of client-facing materials, including presentations, proposals, performance reports, and marketing documents.
  • Coordinate follow-up actions from client meetings, ensuring deadlines are met and all necessary paperwork and internal processes are completed.
  • Process client requests, service needs, and administrative tasks efficiently and accurately.
  • Assist with compliance and regulatory requirements by ensuring all client files and activities adhere to company policies and industry standards.
  • Support the onboarding process for new clients and the ongoing servicing of existing client accounts.
  • Field Training and Support: Schedule and conduct training sessions for field offices on client account processes and essential Vendor Management Systems (VMS) tool usage, including credential setup and post-training recap documentation.
  • Perform other duties as required

Required Skills & Abilities:

  • Ability to prioritize, schedule, and meet deadlines without micromanagement
  • Consistently meets goals and expectations through self-management
  • Conflict management and problem-solving skills
  • Excellent verbal and written communication skills
  • High degree of emotional intelligence
  • Improves results by generating, encouraging, and supporting new ideas
  • Professionally represents the organization and its best interests in all internal and external communications
  • Responds effectively to new demands, priorities, or changes in direction
  • Strong analytical and problem-solving skills
  • Trustworthy and able to handle critical, sensitive, and confidential information
  • Utilizes a self-reliant and "above and beyond" approach to the assigned work
  • Works independently in a fast-paced, always changing, and on-demand environment
  • The position requires high attention to detail

Required Education & Experience:

  • 2+ Must have experience working with Managed Services Providers (MSPs) and Vendor Management Systems (VMS)
  • Associate?s or Bachelor?s degree preferred
  • 2+ years of experience in a client-facing capacity

Preferred Skills & Qualifications:

  • Proficiency in Google Suite (GoogleSheets, GoogleMeets, GoogleSlides, etc.)
  • Excellent written and verbal communication and interpersonal skills.
  • Exceptional organizational skills, with the ability to manage multiple tasks, prioritize effectively, and meet tight deadlines.
  • Demonstrated ability to work independently, exercise good judgment, and handle confidential information with the utmost discretion.

Work Environment & Physical Demands:

  • Professional, office clerical work environment
  • Ability to sit for prolonged periods with incidental bending, stooping, and lifting
  • There could be some work travel, but it will be limited

Benefits & Perks:

  • Remote or Hybrid work schedule (in-office and at home)
  • Flexible schedule (if applicable to the position)
  • Paid time off (sick leave, vacation, volunteer time off, personal day, birthday holiday, & PrideStaff designated holidays)
  • Health, dental, vision, and ancillary benefit options
  • 401K
  • Career learning & development through conference attendance, professional speaking opportunities, and continuing education