Job Title
This employee directs, manages, supervises, and coordinates the activities and operations of the assigned division within the Enterprise Technology Solutions department.
Minimum Qualifications (KSAs)
Knowledge of:
- Principles and practices of program development and policy administration.
- Current and emerging information security trends, threats, tactics, and cyber defense mechanisms.
- IT security principles, information security assessment methods, enterprise level security and network monitoring tools, and investigative techniques.
- System documentation, report writing, technical writing, and public speaking.
- Principles and practices of municipal budget preparation and administration. Principles of management, supervision, training, and performance evaluation. Pertinent federal, state, and local laws, codes, and regulations.
- Information technology systems, hardware and software; implementation of systems. Mainframe, personal computer, client-server operations, and local/wide-area networks. State-of-the-art computer software/hardware for geographic information systems. Complex information directly related to assigned area of responsibility.
- Principles and practices of project management.
- Principles and practices of networking (metro, wide area, and local area network).
- Technologies and trends, including active directory, IT security, tools.
Skill to:
- Identify security requirements for city IT systems and infrastructures.
- Improve citywide information security protection and detection capabilities.
- Conduct network intrusion and penetration tests to assess city security defense systems.
- Define and implement security policies and procedures that reduce risk and improve citywide cyber defenses.
- Operate appropriate computer equipment; use properly all related hardware and software.
- Operate assigned vehicle in the course of duty.
Ability to:
- Collaborate with city leadership and all city departments to develop and lead comprehensive citywide information security program.
- Advise city leadership during and information security event and lead city security breach response efforts.
- Implement and maintain positive employee relations.
- Promote and maintain highest integrity throughout all personnel.
- Analyze and manage effective EEO/AA programs.
- Oversee, direct and coordinate the work of lower level staff.
- Select, supervise, train, and evaluate staff.
Examples of Work Performed:
- Assumes management responsibility for assigned services and activities of the Regional Computer Center.
- Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
- Monitor their organization's networks for security breaches and investigate a violation when one occurs.
- Install and use software, such as firewalls and data encryption programs, to protect sensitive information.
- Prepare reports that document security breaches and the extent of the damage caused by the breaches.
- Conduct penetration testing, which is when analysts simulate attacks to look for vulnerabilities in their systems before they can be exploited.
- Research the latest information technology (IT) security trends.
- Develop security standards and best practices for their organization.
- Recommend security enhancements.
- Help computer users when they need to install or learn about new security products and procedures.
- Consult with managers to determine the role of IT systems in an organization.
- Research emerging technologies to decide if installing them can increase the organization's efficiency and effectiveness.
- Prepare an analysis of costs and benefits so that management can decide if IT systems and computing infrastructure upgrades are financially worthwhile.
- Conduct testing to ensure that the systems work as expected.
- Train the systems' end users and write instruction manuals.
Required Education and Experience
Open: Each applicant must have a bachelor's degree from an accredited college or university in information systems, computer science, computer engineering, business administration, or a related field. Each applicant must have a minimum 4 years' of related paid project management or professional management experience and administrative experience with knowledge of information systems and enterprise business systems. Master's degree will be supplemented with 2 years of relative work experience. Promotional : Each applicant must have a minimum of five years of paid experience in managing enterprise business systems and served one year as an Information Technology Assistant Manager with the City of Cincinnati plus a associate degree from an accredited college or university with major course work in information systems, management, business administration, computer engineering, computer science, geography or a related field required. OTHER REQUIREMENTS Security and networking experience is strongly preferred. CISSP and Network experience is strongly preferred. Must have a valid driver's license. Must be an excellent communicator and team builder.
MILITARY EDUCATION & EXPERIENCE EVALUATION Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations. Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.
Working and Physical Conditions
Environmental Conditions: Office environment; exposure to computer screens; travel to various locations within the City. Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; manual dexterity required; must be able to operate assigned vehicle.
Probationary Period: None Supervision Exercised: Exercises direct supervision over supervisory, professional, technical, and clerical staff. HR Contact: gustavo.rodriguez@cincinnati-oh.gov.
Benefits
The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units. The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques. Equal Employment Opportunity The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.
Holidays The City of Cincinnati has 11 paid holidays annually that include: New Year's Day Martin Luther King Day President's Day Memorial Day Juneteenth Independence Day Labor Day Veterans' Day Thanksgiving Day Day after Thanksgiving Christmas
Health Insurance The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan. Eligible dependents include:
Legal Spouse or Equal Partner Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order") Step-child Child for whom the employee or employee's spouse/equal partner is a legal guardian
Basic Life Insurance A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.
Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.
Flexible Benefits Plans Healthcare Flex Spending Account City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.
Dependent Care Flex Spending Account City employees can participate in a Dependent Care Flex Spending Account that can