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Computer programmer • new haven ct

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Service Representative I

Yale New Haven HealthNEW HAVEN, US
[job_card.full_time]

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.These values - integrity, patient-centered, respect, account...[internal_linking.show_more]

Warehouse

Town Fair TireWest Haven, CT, United States
[job_card.full_time]

As a Warehouse Receiver and Order Picker you are responsible for the daily receiving of all company products or the picking of product for the stores under the direction of the Warehouse Manager.He...[internal_linking.show_more]

Stocktaker - Administrative

Jetro / Restaurant DepotOrange, CT, US
[job_card.full_time]

The Stocktaker is responsible for ensuring all products in the warehouse are properly accounted for.They must count merchandise on the warehouse floor and compare it to information maintained in a ...[internal_linking.show_more]

AP Computer Science Tutor (Remote)

TPAPTNew Haven, CT, US
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[job_card.full_time]
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Tutoring & College Advising Programs, is seeking experienced AP Computer Science instructors to work with students in grades 9-12.Tutors will work closely with students to understand their unique l...[internal_linking.show_more]

SBHC Coordinator

Cornell Scott Hill Health CorporationNew Haven, CT, United States
[job_card.full_time]

School Based Health Center Coordinator.Reporting to the Director of School Based Health Services (SBHC) or designee, the School Based Health Center Coordinator acts as an advocate for patients seek...[internal_linking.show_more]

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On-Call IT Field Technician - New Haven-Milford, CT- Hiring NOW

Geeks on SiteEast Haven, CT, US
[job_card.full_time]
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On-Call IT Field Technician – PC, Mac, POS and TV Mounting.Cities (Local, Onsite Support).Job Type: Independent Contractor (1099).Schedule: Flexible – You accept jobs based on your availability.Thi...[internal_linking.show_more]

Surveillance Investigator

Lemieux & Associates LLCNorth Haven, CT, USA
[job_card.full_time]
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Ready to put your surveillance skills to work for a national leader?.Our leadership team brings over 25 years of field experience and is committed to fostering a professional, results-driven enviro...[internal_linking.show_more]

Sales and Customer Service Representative Remote

HMG CareersMilford city, Connecticut
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[job_card.full_time]
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This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...[internal_linking.show_more]

Machinist/Programmer

Inline PlasticsShelton, CT
[job_card.full_time]

We are looking for an experienced Machinist / Programmer to join our Research Development & Engineering Department in Milford, CT.The Machinist / Programmer will be responsible for programming, set...[internal_linking.show_more]

Milford College Computer Science Tutor

Varsity TutorsMilford, CT, US
[job_card.full_time]

Milford College Computer Science Tutor Jobs* The Varsity Tutors platform has thousands of students looking for online College Computer Science tutors nationally and in Milford.As a tutor who uses t...[internal_linking.show_more]

Registered Dietitian

American Medical AssociatesHamden, CT
[job_card.full_time]

Duties and Responsibilities of the Registered Dietitian:.Direct, supervise and coordinate all the functions and activities and related to clinical nutritional care.Develop, or review and revise, an...[internal_linking.show_more]

CMM Programmer

Precision ResourceShelton, CT, US
[job_card.full_time]
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Bring your manufacturing skills to a role that has direct impact on delivering cutting edge technology to our global customer base.Family-owned for over 75 years, Precision Resource is a leading gl...[internal_linking.show_more]

Remote Travel Help Desk Representative

Lees Dream VacationsNew Haven, CT, USA
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[job_card.full_time]
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Remote Travel Help Desk Representative.In this fully remote role, you will help answer travel-related questions, support booking adjustments, and guide clients through a smooth travel experience fr...[internal_linking.show_more]

Optician

OEC DERBY LLCDerby, CT, US
[job_card.full_time] +1

Responsibilities will include assisting patients with the selection and dispensing of eyeglasses, placing orders, maintaining inventory, frame repairs, and adjustments.Excellent computer skills a m...[internal_linking.show_more]

Bartender

Colony GrillShelton, CT, US
[job_card.full_time]

Join our Shelton Colony Grill Team! Voted a.Colony Grill has been serving award-winning pizza and drinks in a relaxed, welcoming bar and dining environment since 1935.Our simple menu featuring our ...[internal_linking.show_more]

CMM Programmer

Top Prospect Group LLCShelton, CT, US
[job_card.permanent]
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Job Title: CMM Programmer / Quality Engineer.Ensure proper use of advanced quality planning and engineering to improve product quality, reliability, and overall process performance while supporting...[internal_linking.show_more]

Remote Computer Science Assessment Specialist - AI Trainer ($35-$75 per hour)

MercorWest Haven, Connecticut, US
[filters.remote]
[job_card.full_time]

Role Overview** We are seeking expert computer scientists to author and review high-quality academic assessment content for an AI research initiative.You will write and verify rigorous multiple-cho...[internal_linking.show_more]

Earn up to $25 per survey Online Survey Taker

Earn HausWest Haven, Connecticut, United States
[job_card.full_time] +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...[internal_linking.show_more]

Service Representative I

Service Representative I

Yale New Haven HealthNEW HAVEN, US
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  • [job_card.full_time]
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Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Reporting to the Service Response Center Manager, this position is responsible for the documentation, communication, and dispatching of a wide variety of service requests from the customers of the Service Response Center to the staff of the Support Services departments that the SRC serves. The Customer Service Representative's goal is to provide the best possible customer contact for those calling for services.

EEO/AA/Disability/Veteran
Responsibilities

  • 1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building:
  • ;Following hospital policies and procedures
  • 2. Performs Customer Service Duties:
  • ;Answers telephones within three rings using designated script.
  • 3. Manages Office Operations by:
  • ;Utilizes a wide variety of systems to ensure operational effectiveness that include (but not limited to) KCI?, Allscripts', Lawson?, VeraSmart?, Service Tracking?, Transport Tracking?, Sentact? Amcom? and Medimizer?.
  • 4. Provides administrative clerical support.
  • ;Runs and collates various reports and other documents from the Service Response Center computer programs and assembles them for distribution to appropriate supervisor.
  • 5. Adheres to safety and emergency procedures:
  • ;Reports observed hazards to the appropriate personnel
  • 6. Maintains Department Files by:
  • ;Developing Departmental Procedures for filing system
  • 7. Demonstrates self-management and cooperation:
  • ;Able to work in a fast paced environment with demonstrated ability to prioritize multiple, competing tasks and demands. Selects priorities and organizes work to meet them.
  • 8. Maintains Quality Service by:
  • ;Enforcing quality and customer service standards
  • 9. Maintains Professional and Technical Knowledge by:
  • ;Attending educational workshops
  • 10. Prevents the Spread of Bloodborne and Airborne Diseases by:
  • ;Using work practice controls, engineering controls & personal protective equipment.
  • 11. Additional Tasks
  • ;Performs any additional assignments as required by the manager/supervisor.

Qualifications

EDUCATION


High School graduate or , AAS Degree in Secretarial Science or Administrative Office Technology.- Preferred or equivalent experience.


EXPERIENCE


Healthcare and/or previous Customer Service dispatching experience desired, 2 years in a medical setting; previous hospital experience preferred, proficient knowledge of various software programs.


SPECIAL SKILLS


Healthcare and previous Customer Service dispatching experience desired., Strong data entry skills required. Computer experience utilizing with Windows 7, Microsoft Word, Excel, Power Point. Excellent customer service skills, listening and telephone skills. Ability to read, write, speak and understand English fluently. Requires working knowledge of learned routines, procedures and practices. Duties and activities covered by specific instructions and established work practices that may require some interpretation. Able to multitask and prioritize workload. Collaborates with team in performing own duties and those of others in the team. Supports an environment of idea sharing and comments. Position requires internal contacts within the division and outside the division to exchange work related information. Has significant accountability for ensuring internal customer satisfaction. Requires contact with external customers/contacts to furnish or obtain information and serve as a customer resource/point of contact. Manages several tasks simultaneously. Excellent Hearing. Ability to accurately and quickly operate a computer keyboard, mouse and telephone simultaneously. Ability to talk clearly, distinctly and be understood on a telephone in English. Ability to speak Spanish is a plus but not required.


PHYSICAL DEMAND


Subject to high stress situations, moderate noise environment, works with computer terminal, and prolonged sitting.



YNHHS Requisition ID

172533