Talent.com

Computer programming [h1.location_city]

[job_alerts.create_a_job]

Computer programming • orlando fl

[last_updated.last_updated_variable_hours]
Director of Customer Success and Revenue Expansion

Director of Customer Success and Revenue Expansion

On Call Computer Solutions, LLCOrlando, Florida, United States
[job_card.full_time]
Director of Customer Success and Revenue Expansion.On Call Computer Solutions is seeking a mission-driven.Director of Customer Success and Revenue Expansion. This is not a passive support role.This ...[show_more][last_updated.last_updated_variable_days]
Adjunct Faculty, Computer Science (Academic Year 2024 - 2025)

Adjunct Faculty, Computer Science (Academic Year 2024 - 2025)

Pensacola State CollegeFL, US
[job_card.part_time]
The Mathematics and Computer Science Department offers college-level Computer Science courses in the following formats : face-to-face and asynchronous online. Adjunct instructors instruct students, d...[show_more][last_updated.last_updated_30]
Computer Analyst

Computer Analyst

Ninth Judicial Circuit CourtOrlando, FL
[job_card.full_time]
The Ninth Judicial Circuit Court is a progressive trial court in Central Florida where employees make a difference.Our team of court professionals is richly diverse, with unique perspectives and id...[show_more][last_updated.last_updated_variable_days]
Independent Contract Editor - Math, Computer Science, AI / ML

Independent Contract Editor - Math, Computer Science, AI / ML

American Journal Experts (AJE)Winter Park, FL, US
[job_card.full_time]
[filters_job_card.quick_apply]
At American Journal Experts (AJE), we help researchers successfully communicate their work through trusted author-oriented solutions to overcome the barriers to the manuscript preparation process.W...[show_more][last_updated.last_updated_30]
  • [promoted]
Assistant Professor, Computer Info Tech

Assistant Professor, Computer Info Tech

InsideHigherEdOrlando, Florida, United States
[job_card.full_time]
Assistant Professor, Computer Info Tech.Primarily responsible for teaching in the discipline(s) in which they are credentialed and assigned. Responsible for facilitation of student learning and acad...[show_more][last_updated.last_updated_variable_days]
Computer Vision Engineer

Computer Vision Engineer

Bright Vision TechnologiesOrlando, FL, US
[job_card.full_time]
[filters_job_card.quick_apply]
Computer Vision Engineer Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their op...[show_more][last_updated.last_updated_variable_days]
Programming / Development - SAP (ABAP)

Programming / Development - SAP (ABAP)

PlanIT GroupOrlando, FL
[job_card.full_time]
We are looking for a strong ABAP developer with SAP SuccessFactors Employee Central Payroll experience.The individual would be responsible for : . Developing integrations based off functional specific...[show_more][last_updated.last_updated_variable_days]
Computer Repair Technician

Computer Repair Technician

CellairisForest City, Florida
[job_card.full_time]
Ability to diagnose, troubleshoot, and repair devices within an allotted time frame.Have dexterity to be able to use your hands with small tools and parts. Clear vision and the ability to follow ins...[show_more][last_updated.last_updated_30]
Faculty - Computer Science (Multiple Positions)

Faculty - Computer Science (Multiple Positions)

Full Sail UniversityWinter Park, Florida, US
[job_card.full_time]
If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities...[show_more][last_updated.last_updated_30]
  • [promoted]
  • [new]
Aviation Electronics, Electrical & Computer Systems Technician

Aviation Electronics, Electrical & Computer Systems Technician

US NavyAltamonte Springs, FL, United States
[job_card.full_time]
ABOUT Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work on some of the most advanced aircraft systems in the world. They maintain, diagnose, and repair complex electrical ...[show_more][last_updated.last_updated_variable_hours]
Assistant Professor or Associate Professor, Electrical & Computer Engineering

Assistant Professor or Associate Professor, Electrical & Computer Engineering

University of Central FloridaOrlando, FL
[job_card.full_time] +1
The Department of Electrical and Computer Engineering (ECE) at the University of Central Florida (UCF) invites applications for a full-time, 9-month tenure-earning assistant professor or tenured as...[show_more][last_updated.last_updated_variable_days]
Programming, Data Infrastructure, and Automation Intern- Summer 2026

Programming, Data Infrastructure, and Automation Intern- Summer 2026

OUCOrlando, FL, US
[job_card.full_time]
Florida, is offering an internship program in the Digital & Technology division.The OUC Internship Program is dedicated to providing students with real-world, hands-on experience by partnering with...[show_more][last_updated.last_updated_variable_days]
Orlando College Computer Science Tutor

Orlando College Computer Science Tutor

Varsity TutorsOrlando, FL, US
[job_card.full_time]
Orlando College Computer Science Tutor Jobs • The Varsity Tutors platform has thousands of students looking for online College Computer Science tutors nationally and in Orlando.As a tutor who uses ...[show_more][last_updated.last_updated_30]
Director of Customer Success and Revenue Expansion

Director of Customer Success and Revenue Expansion

On Call Computer Solutions, LLCOrlando, Florida, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Director of Customer Success and Revenue Expansion

On Call Computer Solutions is seeking a mission-driven Director of Customer Success and Revenue Expansion to own retention, renewals, and expansion across our defense-focused compliance and managed I.T. services client base.

This is not a passive support role.

This leader will carry Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets, build structured account growth plans, and drive expansion across CMMC, NIST, managed services, and ongoing compliance engagements.

If you've built a retention and expansion engine inside a complex B2B services organization, we want to talk to you!

Role Summary

You will own revenue retention and expansion across the client lifecycle :

Onboarding → Adoption → QBR → Renewal → Expansion

You will work cross-functionally with Sales and Delivery to turn compliance assessments and remediation work into long-term recurring revenue relationships.

This role reports directly to executive leadership and is responsible for measurable revenue outcomes.

Core Responsibilities

Revenue Ownership

  • Own GRR and NRR performance
  • Drive renewal execution and expansion strategy
  • Forecast renewal pipeline
  • Reduce churn (both logo and revenue)

Account Expansion Strategy

  • Develop 3-year value expansion plans for strategic accounts :
  • Compliance lifecycle roadmap
  • Technology stack alignment
  • Managed services growth
  • Upcoming audit milestones
  • Identify and drive upsell / cross-sell opportunities
  • Partner with Sales and Service to identify, qualify, and close expansion revenue

    • Operating Cadence & Systems

  • Participate in structured QBR / EBR framework
  • Establish health scoring and churn-risk alerts
  • Build renewal workflows and expansion tracking in HubSpot
  • Enforce disciplined account documentation and forecasting
  • Create escalation paths for at-risk accounts

    • Sales Partnership

  • Ensure clean handoffs from Sales to Delivery / CS
  • Participate in strategic client calls where expansion opportunity exists
  • Provide pricing / packaging feedback based on client trends
  • Support executive-level renewal conversations

    • Team Leadership

  • Build and mentor Customer Success / Account Management team (In the future)
  • Define performance metrics and accountability standards
  • Hire and scale the team as recurring revenue grows
  • Develop playbooks and structured training

    • Key Performance Indicators (KPIs)

    Revenue & Retention

  • Gross Revenue Retention (GRR)
  • Net Revenue Retention (NRR)
  • Renewal Rate (% and $)
  • Expansion ARR / MRR
  • Churn (revenue + logo)
  • Average Revenue per Account growth

    • Forecasting & Predictability

  • Renewal forecast accuracy (±5%)
  • Define acceptable forecast activity
  • % of accounts with active 3-year expansion plan
  • Renewal pipeline coverage ratio
  • Expansion pipeline velocity

    • Customer Engagement & Value Realization

  • QBR completion rate (Tier 1 & Tier 2 accounts)
  • Time-to-first-value post-assessment
  • Remediation engagement rate post-gap analysis
  • Health score coverage across client base
  • Referenceable customers created per quarter

    • Organizational Performance

  • CRM adoption & data hygiene compliance
  • Escalation resolution time
  • Team quota development

    • Ideal Candidate Profile

    We're looking for someone who :

  • Has owned retention and expansion numbers before, not just customer satisfaction
  • Has experience in B2B professional services, MSP / MSSP, cybersecurity, or compliance-heavy environments
  • Understands CMMC, NIST SP 800-171, NIST SP 800-53, or similar frameworks
  • Is comfortable in high-accountability environments with revenue targets
  • Can build systems and structure, not just manage relationships
  • Communicates effectively with both technical stakeholders and executive buyers
  • Has led or built a Customer Success or Account Management team

    • Why we are hiring this role now

    Our company is rapidly expanding, and we have identified this job role as an operational constraint that, when solved for, will lead to significant growth and opportunity in the future.

    Retention and expansion are not optional; they are core to our growth model.

    This leader will turn delivery excellence into predictable recurring revenue and long-term strategic partnerships.

    If you're ready to build and own the retention + expansion engine in a growing cybersecurity compliance company, we'd love to connect.