Content developer Jobs in Clearwater, FL

IT Support & Network Administrator Location:

• Clearwater, FL (Office-Based with Travel to Client Locations) Job Type: Full-Time (32-40 hours per week) Salary: Entry-Level Salary (commensurate with experience) Schedule: Monday-Friday, 8:30 AM - 5:00 PM Occasional early mornings, evenings, and weekend work may be required based on business needs.
• Position Summary We are seeking a motivated and customer-focused IT Support & Network Administrator to join our team.
• This position is responsible for providing technical support across desktop systems, enterprise applications, network infrastructure, mobile devices, and cloud-based services.
• The ideal candidate will have hands-on experience with firewalls, routers, switches, Microsoft technologies, and end-user support.
• In addition to traditional IT support responsibilities, this role will assist with the technical setup, recording, production, and distribution of podcasts and other digital media content.
• The successful candidate will spend a significant amount of time working from our Clearwater office and will work closely with leadership to support podcast recording and related technology needs.
• This role requires a proactive problem solver who can think critically, take ownership of issues, and deliver exceptional customer service in a fast-paced environment.
• Key Responsibilities Systems & Application Support Install, configure, upgrade, support, and troubleshoot enterprise applications.
• Support Windows operating systems, Microsoft Office, and approved desktop applications.
• Diagnose and resolve hardware and software issues to minimize downtime.
• Provide application recovery and user data restoration support.
• Manage email accounts, user access, and distribution lists within Microsoft 365.
• Deploy and customize operating system configurations for new devices and upgrades.
• Network Administration & Support Configure, maintain, and troubleshoot firewalls, routers, and switches.
• Diagnose and resolve LAN/WAN connectivity issues.
• Ensure seamless integration between desktop systems and Azure Active Directory, Microsoft 365, servers, and other enterprise systems.
• Utilize diagnostic tools and methodologies to identify and resolve network and workstation issues.
• Provide backup support for network administration activities as needed.
• Desktop Support & Hardware Maintenance Install, maintain, repair, and support desktop computers, laptops, mobile devices, printers, scanners, and peripheral equipment.
• Perform preventative maintenance to ensure optimal workstation performance.
• Customize hardware configurations based on business and user requirements.
• Package and ship equipment to branch locations and client sites.
• Maintain accurate hardware and software inventory records.
• Podcast & Digital Media Support Assist with the technical production and recording of company podcasts and digital content.
• Support IT Team with podcast recording sessions and equipment setup.
• Configure and maintain microphones, mixers, audio interfaces, cameras, and recording equipment.
• Troubleshoot audio and technical issues during recording sessions.
• Assist with podcast editing, publishing, and distribution activities.
• Maintain podcast production equipment and ensure reliable operation of recording systems.
• Recommend improvements to podcast production workflows and technology.
• Customer Support & Technical Assistance Respond to and resolve hardware, software, application, and connectivity support requests.
• Serve as a primary point of contact for technical support issues.
• Educate end users on software, hardware, and peripheral device usage.
• Work directly with vendors to resolve technical issues.
• Escalate issues appropriately to ensure timely resolution.
• Maintain a professional, positive, and customer-focused approach when supporting users.
• Team Collaboration Collaborate with team members on new office builds, upgrades, and technology implementations.
• Follow and help improve desktop support standards, policies, and procedures.
• Maintain working knowledge of company systems, processes, and best practices.
• Perform additional duties and special projects as assigned.

Qualifications Required Experience 3-5 years of hands-on experience supporting:

• Firewalls Routers Switches Desktop environments Experience troubleshooting hardware, software, and network-related issues.
• Experience supporting Microsoft Windows environments and Microsoft 365.
• Experience supporting the technical development and production of podcasts, webinars, or other digital media content.
• Preferred Technical Skills Familiarity with podcast recording, editing, publishing, and distribution platforms.
• Working knowledge of audio equipment, microphones, mixers, recording software, audio interfaces, and basic audio troubleshooting.
• Experience with video conferencing, webinar platforms, and digital content production tools.

Education One of the following:

• Certificate in Computer Science, Information Systems, or a related field Associate's Degree in Computer Science, Information Systems, or a related field Bachelor's Degree in Computer Science, Information Systems, or a related field Equivalent hands-on IT experience supporting networks, servers, firewalls, routers, and switches Required Skills & Competencies Strong troubleshooting and analytical skills Critical thinker with the ability to solve problems independently Knowledge of: Microsoft 365 Azure Active Directory Active Directory Windows Operating Systems LAN/WAN Networks Firewalls, Routers, and Switches Excellent verbal and written communication skills Strong organizational and time management abilities Ability to manage multiple priorities in a fast-paced environment Exceptional customer service skills and a positive attitude under pressure Ability to support both technical infrastructure and digital media production initiatives Additional Requirements Must be authorized to work in the United States.
• Must be able to work on-site from the Clearwater office for a significant portion of the work week.
• Valid driver's license and reliable personal vehicle required for travel to client locations.
• Ability to lift and move computer equipment, networking hardware, and podcast production equipment as needed.
• Willingness to occasionally work outside normal business hours to support installations, upgrades, recordings, and critical business needs.
• Why Join Us?
• This is a unique opportunity to combine traditional IT support and network administration responsibilities with hands-on involvement in podcast and digital media production.
• You'll work closely with company leadership, support a diverse technology environment, and play a key role in both technical operations and content creation initiatives while continuing to grow your IT career.
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