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Customer representative Jobs in Worcester, MA

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Customer representative • worcester ma

Last updated: 4 days ago

Customer Service Representative

The Panther GroupWorcester, MA, US
Permanent
Quick Apply

The Panther Group is seeking a professional and customer-focused Customer Service Representative to support daily order processing and customer communications for a growing organization.This is an ...Show more

B2B Sales Representative

Ford's Hometown ServicesWorcester, MA, US
Full-time
Quick Apply

Our Commercial Services Division is in need of an inside and outside Salesperson working for Ford’s Hometown Services (FHS) is expected to attract and sell pest control services to new customers as...Show more

Sales Representative (Hybrid)

First AmericanUSA, Massachusetts, Worcester
Full-time

Join a team that puts its People First! First American's Agency Division is dedicated to providing our policy-issuing agents with resources, services and underwriting guidance needed to achieve new...Show more

Remote Travel Customer Representative

Cross Borders with AlexWorcester, Massachusetts, United States
Remote
Full-time
Quick Apply

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related quest...Show more

Sales and Customer Service Representative Remote

HMG CareersWorcester, Massachusetts
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

Call Center Representative

Bath PlanetWorcster, MA, US
Full-time
Quick Apply

Call Center Representative Inaugural Home Improvements is one of the fastest growing brands in the acrylic bath remodeling industry.We offer custom bath remodeling that enriches the lives of those ...Show more

Customer Service Representative

Window World of BostonShrewsbury, MA, US
Full-time

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array o...Show more

Marketing Representative

Viridian Enterprises IncWorcester, MA, US
Full-time

We are looking to grow our marketing team! Our ideal candidate is an eager, self-motivated individual who is looking to join our group and help us exceed our team goals weekly.You will be trained o...Show more

Remote Market Research Participants. No Experience (Ideal For Customer Service Representative)

Apex Focus Group LLCShrewsbury, Massachusetts, United States
Remote
Full-time

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in...Show more

 • Promoted

Remote Customer Service Representative $45 per hour

GL1Worcester, Massachusetts
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAWorcester, Massachusetts
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLNorthborough, Massachusetts
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

Patient Service Representative

ZOLL LifeVestWorcester, MA, US
Full-time
Quick Apply

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Manage...Show more

Outside Sales Representative

Johnstone Supply, The Balsan GroupWorcester, MA, US
Full-time
Quick Apply

Outside Sales Representative Join Johnstone Supply | Balsan Group , a fast-growing HVACR distributor where relationships, hustle, and results drive success.We’re looking for a motivated Outside Sal...Show more

CUSTOMER SERVICE REPRESENTATIVE

Family DollarWorcester, Massachusetts
Full-time

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.As a Family Dollar Customer Service Representative ...Show more

Sales Representative - Customer Service Experience Required

American IncomeWorcester, MA
Full-time

A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? A...Show more

Financial Representative

Davis Family Financial LLCWorchester, Massachusetts, United States
Full-time +1

We are seeking a motivated and client-focused Financial Representative to help individuals, families, and business owners develop personalized financial strategies.Our company believes in taking on...Show more

Outside Sales Representative

Sunbelt RentalsShrewsbury MA
Full-time

As an Outside Sales Representative, you will be responsible for generating profitable business for Trench Safety.You will do this by developing your assigned territory, implementing sales plans to ...Show more

Inside Sales Representative

AVID Energy SolutionsSutton, MA, US
Full-time
Quick Apply

Absolute Energy Solutions , a Mass Save® Partner, is seeking an experienced, highly motivated, Inside Sales Representative (internally referred to as an Energy Efficiency Coordinator) to join our t...Show more

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Customer Service Representative

Customer Service Representative

The Panther GroupWorcester, MA, US
4 days ago
Job type
  • Permanent
  • Quick Apply
Job description

The Panther Group is seeking a professional and customer-focused Customer Service Representative to support daily order processing and customer communications for a growing organization. This is an excellent opportunity for candidates who enjoy helping customers, managing orders, and collaborating across departments to deliver outstanding service.

This role is ideal for someone with strong communication skills, attention to detail, and the ability to manage customer inquiries in a fast-paced office environment.
What You’ll Do
  • Process new customer purchase orders accurately and efficiently
  • Answer inbound calls from customers and dealers regarding:
    • Product information
    • Pricing and availability
    • Technical assistance
    • Repair procedures and status updates
    • Product complaints
  • Help customers identify the correct products for their needs
  • Coordinate with internal departments including:
    • Sales
    • Production
    • Inventory Control
    • Accounting
    • Engineering
    • Shipping
  • Issue Return Authorization (RA) numbers for product returns
  • Coordinate demo loaner requests and shipping paperwork
  • Track shipments and provide customers with tracking information
  • Assist walk-in customers as needed
  • Support additional customer service and administrative duties as assigned
What You Bring
  • 1–3 years of customer service, office support, or order processing experience
  • Strong phone communication and interpersonal skills
  • Comfortable handling customer questions and resolving issues professionally
  • Proficiency with Microsoft Office:
    • Excel
    • Word
    • PowerPoint
  • Strong attention to detail and organizational skills
  • Ability to work effectively with multiple departments
  • Professional, team-oriented attitude
Preferred Qualifications
  • Bachelor’s degree preferred
  • Experience in product support, dealer support, manufacturing, or order entry environments
  • Experience with customer-facing administrative roles
Work Environment
  • Office-based role
  • Prolonged computer and phone use
  • Routine, structured workflow
  • Occasional interaction with upset customers requiring professionalism and patience
  • Potential occasional trade show support opportunities

Pay is $24-$26 per hour DOE
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