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Customer support Jobs in Pasadena, CA

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Customer support • pasadena ca

Last updated: 2 days ago

Customer Support Specialist

BambeeLos Angeles, CA
Full-time

Ranked by Forbes as one of America’s best startup employers in 2020, 2021 & 2022, Bambee is a venture-backed Series C business.Investors include SoftBank, QED Investors, Greycroft, Alpha Edison, Mu...Show more

Travel Customer Support Specialist

Tellez TravelsLos Angeles, California, United States
Remote
Part-time
Quick Apply

Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ...Show more

Remote Customer Support – Travel Industry

AxiorasjLos Angeles, California, USA
Remote
Full-time
Quick Apply

Axiora SJ is seeking motivated, service-oriented individuals to join our team as Travel Advisors.This is a remote opportunity designed for professionals who are passionate about delivering exceptio...Show more

Remote Customer Support / Success Professionals - AI Trainer ($80-$160 per hour)

MercorPasadena, California, US
Remote
Full-time

Overview** We are hiring **Customer Support / Success** professionals with experience in customer support, service delivery, or customer success roles.In this role, you will review, assess, and pro...Show more

Customer Care - Customer Service Representative

Crystal StairsLos Angeles, CA, USA
Full-time
Quick Apply

Improving the Lives of Families through.Child Care Services, Research, and Advocacy.Crystal Stairs is committed to building and sustaining a diverse workforce and culture.As part of this commitment...Show more

Customer Support Specialist

Kevidko IncLos Angeles, CA, US
Full-time

In this role, you won’t just follow procedures—you’ll help shape them.As a key liaison between our departments, you’ll play a vital role in ensuring customer satisfaction through phone, email, and ...Show more

Customer Veteran Support Advisor

AO Globe LifeLos Angeles, CA, US
Full-time
Quick Apply

AO Globe Life is hiring experienced professionals to support veterans and their families through scheduled virtual consultations.This fully remote opportunity offers schedule flexibility, structure...Show more

Remote Customer Support Expert - AI Trainer ($40-$55 per hour)

MercorAlhambra, California, US
Remote
Part-time

What you'll do** Mercor is partnering with leading AI labs to advance frontier agent evaluations in customer support.As a Customer Support Expert, you'll build long-horizon support tasks that mirro...Show more

Remote Customer Support

TradeJobsWorkforce90063 East Los Angeles, CA, US
Remote
Full-time

Help us grow as our next Remote Customer Support, where you will support returns and exchanges in a timely manner, coordinate with other departments when needed, and provide friendly assistance to ...Show more

 • Promoted

Travel Customer Support Specialist

Kopp TravelsLos Angeles, California, United States
Remote
Part-time
Quick Apply

Travel Customer Support Specialist.This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.Respond promptly ...Show more

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Montebello, California
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Seasonal Tax Preparer & Customer Support - Remote

Baker Tilly US, LLPLos Angeles, California, United States
Remote
Part-time +1

Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.New York, London, San Francisco, L...Show more

Customer Support Specialist

Remote Talent CloudLos Angeles, CA, US
Remote
Full-time +1
Quick Apply

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support.Your main responsibilities will include:.Responding to customer inquiries via p...Show more

Operations Support

Watermill Express LLCLos Angeles, CA, US
Full-time
Quick Apply

The primary objective of Operations Support is to perform duties that support and assist with administrative duties, warehouse organization, inventory management, equipment repairs, and various spe...Show more

Remote Customer Support Coordinator | Flexible Schedule | Training Provided

Kennedy-FsLos Angeles, CA, US
Remote
Full-time
Quick Apply

We are currently hiring multiple Remote Customer Support Coordinators to join our growing team.This position is fully remote and designed for individuals who enjoy assisting others and working in a...Show more

Remote Customer Support / Success Professionals - AI Trainer ($80-$160 per hour)

MercorMonterey Park, California, US
Remote
Full-time

Overview** We are hiring **Customer Support / Success** professionals with experience in customer support, service delivery, or customer success roles.In this role, you will review, assess, and pro...Show more

Customer Service

JRN Inc.Los Angeles, CA
Full-time
Quick Apply

When you join the KFC Brand, you join our Family! Our KFC Family takes pride in our high quality standards,.We have a passion for people - not.KFC company-owned or independent franchisee restaurant...Show more

Customer Support Representative - Restaurant Technology (Entry/Mid-Level)

eatOS POS Inc.Los Angeles, California, United States
Full-time
Quick Apply

Based in Miami, FL - eatOS POS Inc, is a cloud-based restaurant software start-up that provides Cloud-based technology infrastructure built exclusively for restaurants of all sizes, with the abilit...Show more

Direct Support Professional Caregiver Support Specialist

Vision Life LlcMontrose, CA, US
Part-time

Direct Support Professionals (DSPs).Caregiver / Support Specialist.Assist with daily living activities (personal care, meal prep, housekeeping, transportation).Support individuals in community acti...Show more

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Customer Support Specialist

Customer Support Specialist

BambeeLos Angeles, CA
30+ days ago
Job type
  • Full-time
Job description

About Bambee

Ranked by Forbes as one of America’s best startup employers in 2020, 2021 & 2022, Bambee is a venture-backed Series C business. Investors include SoftBank, QED Investors, Greycroft, Alpha Edison, Mucker Capital & Ken Chenault (prev. 20 CEO, American Express). Our team is developing and deploying best-in-class Human Resources technology and services, with the aim of completely reshaping the employment dynamic for America’s Small Businesses. Our flagship HR Manager product aims to serve those businesses that need HR but often lack the resources to afford it. Bambee solves that problem by offering HR at $99/month.

Bambee consists of analytical and ambitious creatives. As a member of the Bambee team, you have an insatiable drive for results. Solving customers’ problems excites you. Data guides you. Results inspire you.

See what we are all about! div>

We’re looking to hire a Customer Support Specialist who will work closely with Sales, Customer Success, and Account Managers to give our clients a fantastic experience and drive retention as we provide best-in-class HR to companies in multiple states and industries.

What You’ll Do

  • Provide friendly service to and maintain positive relationships with all internal and external customers
  • Assess customers' support needs as they arise, then provide solutions or refer them to other team members
  • Respond to high volume of email, phone and chat support inquiries while delivering excellent customer service and managing customer expectations
  • Draft technical documentation such as FAQs, user guides, and technical support documents via our messaging system
  • Monitor the general phone line and voicemails, sort and return necessary calls or assign to the appropriate representative
  • Utilizing Salesforce CRM to track and resolve client requests
  • Documenting client interactions on Salesforce CRM and escalating issues as needed

Who You Are

  • 1-2 years prior experience in a customer support role required; experience in a call center preferred
  • You’re comfortable with phone systems and are proficient enough with computers to learn new software and programs quickly
  • You’re extremely organized and detail-oriented; you know how to handle a high volume of nuanced tasks without missing a beat
  • You possess excellent time management and problem-solving skills
  • You have strong verbal and written communications skills; you know how to delight and engage people over the phone or via email
  • You genuinely care about the happiness and satisfaction of the Customers you engage with; solving their problems and making them feel heard is your number one goal
  • You’re a self-starting team player who excels in fast-paced, entrepreneurial, challenging work environments
  • You’re able to maintain composure and customer focus while troubleshooting and solving issues
  • Familiarity with utilizing a CRM (Salesforce is a plus)

Compensation: $22 per hour

What’s In It For you?

Bambee cares deeply about employee well being and is proud to offer the following benefits and perks (for full time and eligible employees):

  • Equity
  • 401(k)
  • Generous vacation policy
  • Medical
  • Dental
  • Vision insurance
  • Options that are 100% employer-paid
  • Life insurance
  • Generous health and wellness stipend
  • Dog-friendly office
  • Annual staff retreat
  • Frequent company dinners and happy hours
  • Professional development
  • After one year of employment, employees are eligible for a $500 travel subsidy to encourage new, enriching life experiences

About The Founder

Bambee was founded in 2016 by Allan Jones (2x-entrepreneur & ex-CMO of ZipRecruiter, and Head of Product at Docstoc [acquired by Intuit]), who has a proven track record in developing successful product and marketing strategies for small businesses/HR.

AAP/EEO Statement

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including discharge.