Customer support representative Jobs in Temecula, CA

Outside Sales Representative, CA Job

Job Category: Sales

Requisition Number: OUTSI015186

Location: Murrieta, CA 92562, USA

Job Details

$60,000 - $100,000 per year

General Purpose of the Job

The Outside Sales Representative [OSR] is responsible for managing a diverse territory including the customers and prospects assigned to it by partnering with contractors to sell paint products, sundries and equipment. The successful OSR will work closely with customers not only to be a valued supplier, but also as a business partner, aiding the customer in growing and developing that customer's business. The resulting relationship is quite unique.

OSRs support and are supported by local stores and operations servicing the full spectrum of painting contractors, general contractors, maintenance painters and organizations, and the retail market.

Essential Roles and Responsibilities

• The OSR will establish and maintain good working relationships with the Dunn-Edwards clients in his/her territory and will demonstrate to our customers that we want to be their business partner and provide them with the highest level of professional service available.
• Through the development and implementation of an annual territory business plan, each OSR will create strategies to increase sales and grow margin.
• Territory and market share growth is driven by aggressive hunting techniques that bring in new customers and new business on a consistent and ongoing basis.
• Each OSR is responsible for aggressively working every account in his/her book of business.
• As members of the Dunn-Edwards sales team, the ultimate objective is to be the #1 choice for our customers for paint products, sundries, and equipment.
• The goal is to maximize market share and meet the needs of our customers.
• The OSR will cooperate with all departments within the company.
• Ability to coordinate with sales support, customer service, sales management and store team members to complement your sales and service efforts.

Are You?

• Confident, assertive, and motivated to succeed
• Flexible and excited by a fast-paced, diverse work environment
• Known for your responsiveness and excellent customer service
• Able to function well autonomously and as a team member
• Proud of your hands-on, high work ethic approach
• A skilled problem solver, short-term & long-term
• Highly effective at managing your time
• PC proficient in a Windows environment

Supervisory Responsibilities

There are no subordinate supervisors reporting to this position. There are no non-supervisory employees reporting directly to this position.

Education and/or Experience

Level 6: Bachelor's degree (B.A., B.S., B.E.) from an accredited four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Level 4: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations; ability to write reports, business correspondence, and procedure manuals; ability to effective present information and respond to questions from groups of managers, clients, customers and the general public.

Mathematical Skills

Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, percentages, and profitability; the ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Level 4: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form; ability to define problems, collect data, establish facts, and draw valid conclusions.

Certificates, Licenses, Registrations

• A valid driver's license for the primary state in which the employee is working and the ability to drive 50-75% of the work day.
• Valid Insurance consistent with the requirements of the Company's current vehicle expense reimbursement program.

Additional Information

Good organization and time management skills; good oral and written communication skills; minimal travel within the United States; good working knowledge of MS Office applications.

Compensation

Commission plus Bonus based on identified KPIs.

This job description should not be construed to imply that the above functions are the entire standard of the position. As an employee, the individual shall follow and complete any other instructions related to duties, which may be required by a superior.

Physical Demands of Essential Job Functions: See appropriate boxes below for amount of time spent in the following activities.

• Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 65 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a motor vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator.

This job description is subject to change, at which time your job responsibilities may change accordingly.

Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V

Fulltime