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Customer support representative • usa
Customer Support Representative
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Job Description
Job Description
Who We Are
Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured on Inc Magazines Fastest Growing Companies in the country! This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position!
We are currently searching for a new Customer Support Representative!
Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Work is performed at our Akron, OH corporate office, this job is not remote . The right candidate should be good at coordinating schedules and ideally have some dispatch experience.
Who We Are Looking For
- Friendly and respectful personalities
- Good verbal and written communication skills
- Ability to navigate and operate computer programs
- Excellent organizational skills
- Dependable and reliable
- Experience in a call center or customer service is a huge plus
- Available weekdays during daytime hours
What We Have To Offer
Responsibilities Of The Role
Process new work requests in our system
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