Data analyst Jobs in Plano, TX

Job Title: Data Analyst
Duration (Contract): 12 Months
Client Location: Plano, TX 75023

Location Preference: Onsite

Job Description:

Responsibilities:

• Design, build, and maintain operational reports and executive dashboards providing real-time and historical visibility into D2C fulfilment performance - refreshed on daily, weekly, and monthly cadences with accurate, validated data
• Develop customized, interactive Tableau dashboards with self-service capabilities, filtering by warehouse, product category, carrier, time period, and KPI metric - aligned with Fulfilment Manager control tower monitoring workflows
• Prepare reports and support stakeholders with deriving insights for Weekly Business Reviews (WBRs) and executive-level presentations
• Build and maintain advanced Excel workbooks and templates for D2C fulfilment reporting, carrier forecasting models, and inventory tracking
• Write, maintain, and optimize GCP SQL queries to extract, transform, and load fulfilment, inventory, and carrier shipment data from Client's data warehouse - ensuring data accuracy and consistency by validating against SAP ERP, WMS, and OMS source systems
• Mine, develop, and distribute data insights that will drive learnings and growth for the eCommerce Operations team
• Analyse and develop insights for channel-specific operations data using multiple data sources including Tableau, Kibana, eCommerce business platforms, and other tools
• Work closely with the Business Intelligence team to ensure data integrity across Fulfilment, Returns, Operations, and NPS dashboards
• Build and maintain weekly outbound volume forecasting models incorporating historical shipment data, order trends, promotional calendars, and seasonality factors by carrier and warehouse
• Track, report, and analyse weekly carrier forecast accuracy - measuring actual shipments vs. forecasted volumes by carrier and warehouse with variance commentary and trend analysis
• Identify Key Performance Indicators (KPIs), develop a holistic measurement plan, and establish historical benchmarking
• Apply deep fulfilment operational knowledge to ensure all reports and dashboards accurately reflect real-world D2C order flow, warehouse operations, and carrier logistics across Client's fulfilment network
• Responsible for various testing disciplines, including multivariate, A/B, and user testing to validate hypotheses with data-driven answers
• Leverage predictive modelling techniques to provide data-driven thought leadership, helping the business identify areas for improvement in forward and reverse operations
• Continually evolve analytics processes and tools; incorporate new data sources to improve understanding of Client's digital business and operations
• Proactively work with business units and cross-functional teams - including Category Management, D2C Sales, Finance, and Supply Chain - to understand and translate data-driven initiatives and potential opportunities
• Utilize advanced data-driven insights to identify business growth opportunities and provide thought leadership to all levels of the organization

Required Skills, Experiences, Education and Competencies:

• Bachelor's degree in engineering, Computer Science, Business, or a related field
• 2 3+ years of hands-on experience in Data Analytics, specifically within Operations, eCommerce, or Fulfilment environments
• Proven experience creating and maintaining Tableau dashboards (or similar BI tools) for both operational and executive audiences
• Experience building advanced Excel workbooks, including forecasting models and inventory tracking templates
• Familiarity with SAP ERP, WMS, and OMS source systems for data validation purposes
• Strong problem-solving ability with excellent communication and data presentation skills
• Experience in an eCommerce and/or D2C Commerce environment

The hourly range for roles of this nature are $40.00 to $50.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.