Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).
Applicants must be authorized to work for ANY employer in the We are unable to sponsor or take over sponsorship of an employment Visa at this time.
All positions are on-site, located in Tyler, Texas, unless otherwise stated in the job posting.
ABOUT
The Records Analyst directs the process, maintenance, and integrity of student records. This
position is responsible for the evaluation and auditing of data related to transcripts, grades,
student information, and more. This position reports directly to the Associate Registrar and will
actively work with staff from Continuing Studies, Office of Technology Services, and other
enrollment management partners, and external clients.
WHAT YOU WILL DO
Primary Responsibilities
- Maintain student records – ensuring integrity, accuracy, and privacy – for College prospects, students, and alumni.
- Identify and resolve issues regarding student records and serve on the Duplicate PDM Resolution Team.
- Understand and enforce Federal and State laws and regulations governing privacy of records and data maintenance.
- Utilize critical thinking and independent judgment to anticipate next steps and prioritize workload.
- Prepare subpoenaed records in partnership with TJC’s legal team according to required standards.
- Provide support via phone, email, and face-to-face interactions with prospects, students, and alumni.
- Oversee assigned duties within the Department, ensuring accuracy and timeliness.
- Perform other duties as assigned.
Secondary Responsibilities
N/A
COMPETENCIES
Knowledge, Skills, and Abilities
Collaboration/Teamwork, Computer Software Skills, Customer Service, Data Analysis, Decision-making, Internet Research, Interpersonal Skills, Math Skills, Multi-tasking, Written Communication, Organizational Skills, Problem-solving, Project Management, Time Management, Typing/Word Processing
SUPERVISORY RESPONSIBILITIES
No direct supervision.
Work Environment: Regular work required outside of normal business hours
Physical Demands: Sitting, walking, standing, lifting
Travel Required: None
If travel is required, the candidate must have and maintain a current, valid driver’s license and an acceptable driving record
WHO YOU ARE
Required Education
Associate degree or three years of relevant experience working in data assessment.
Preferred Education
Bachelor’s degree.
Preferred Qualifications
Previous experience in a higher education setting.
Additional Job-Specific Requirements
- Strong technical/computer skills, including a working knowledge of Microsoft Office Suite.
- Proactive approach to problem-solving.
- Excellent verbal and written communication skills.
- High level of accuracy and attention to detail.
- Comfortable in a busy, open-concept room with shifting priorities.
- Accurately estimate timelines and meet deadlines.
ADDITIONAL INFORMATION
EXPECTATIONS
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.