Database analyst Jobs in Warren, MI

Job Description

• Work with Corporate Finance to identify AR discrepancies for assigned accounts
• Resolve account discrepancies for assigned Customer base working with Customer contacts and Sika colleagues in Customer Service, Operations, and Sales. Items to resolve may include Customer deductions, quantity and pricing discrepancies, and unpaid invoices
• As needed, work with Sika Customers to deliver required detail in order to resolve payment disputes. Items including but not limited to Proof of Deliveries, Bill of Ladings, Updated Invoices, etc.
• Identify and implement new and/or updated business processes to reduce/eliminate reoccurring AR discrepancies and improve AR performance (as measured by overdue AR)
• Act as backup to import specialist
• Manage intercompany invoicing/debits as needed to ensure timely reconciliation of accounts
• Work with Customer Service to apply debits and credits based upon approved AR discrepancy findings
• Other AR related duties which may be assigned by the Department Manager
• Information received from AR once cash application is complete - determine why payment debits taken working with sales, customer service and Sika ship from locations
• Research and resolve unpaid invoices
• Lead resolution with both OEM and Tier customers directly while involving Sika sales, customer service and manufacturing locations as required
• Upload customer invoices / troubleshoot actions required for manual submissions into customer websites to ensure prompt processing and payment.
• Monitor customer debits and coordinate credits issues with Customer Service. AR will email when deductions are taken along with any backup provided.
• Monthly audit of sales summary from Plant Controller, looking for anomalies (very high/very low C2, indicating potential pricing error)
• Other duties which may be assigned by the Manager.

Qualifications

• Bachelor’s degree or equivalent experience preferred in automotive sales or customer service
• Minimum three years of progressively responsible customer relations experience in which the candidate must have demonstrated a proven track record in achieving specific goals.
• Must have excellent interpersonal oral and written communication skills; excellent analytical, planning

Additional Information

Perks & Benefits

• 401K with generous company match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid Time Off, Paid Holidays
• Floating Holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilites of each role. Compensation is determined based on skills relevant to the position, education, and or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.