Database manager h1.location_city

Essential Duties and Responsibilities :

• Manage collaboration with stakeholders to perform needs analysis, develop learning objectives and design deliverables that meet the business needs and organizational quality standards.
• Create and organize training sessions, and deliver instructor led training programs as needed to achieve business outcomes and effective transfer of learning in the workplace.
• Forge relationships with internal and external stakeholders to ensure that both tactical and strategic goals and outcomes are met.
• Develop and implement training programs and materials to ensure business requirements are met for effective operation programs.
• Complete hiring and performance management processes to support a high performing training team.
• Provide confidential coaching / facilitation and work closely with all levels of operation staff to ensure the integrity of the program and provide highly skilled feedback on operations staff performance in scheduled training and informal skills-based coaching.
• Ensure Training Specialists and Operations staff are provided with up-to-date knowledge of project related updates, processes, and procedures.
• Develop a means of measuring the effectiveness of training programs developed or administered through evaluation, testing, and assessment of program outcomes.
• Review, evaluate, and modify existing and proposed programs.
• Develop assessments to measure and assess effectiveness of the curriculum and learner performance in the workplace, integrating results into new and existing course curriculum.
• Maintain a library of training aids.

Key Responsibilities

• Lead the design, development, and ongoing maintenance of training curricula, instructional materials, and learning programs using established adult learning principles and instructional design methodologies (e.g., ADDIE, rapid course development).
• Deliver high quality instructor led and blended training programs to varied audiences, including internal stakeholders (frontline staff, supervisors, and managers) and external stakeholders (state agency staff and healthcare providers), in support of defined business outcomes.
• Develop training programs using various delivery methods, including Computer Based Training, T3 training, in person and virtual delivery.
• Partner with business leaders and SMEs to conduct needs analyses, establish learning objectives, and ensure training solutions align with operational, regulatory, and quality requirements.
• Develop, administer, and evaluate qualitative and quantitative assessments to measure learner performance, knowledge transfer, and training effectiveness.
• Review, evaluate, and enhance existing and proposed curricula, providing recommendations for improvements to training content, processes, policies, and procedures as appropriate.
• Ensure training environments, systems data, and instructional resources accurately mirror production systems and operational workflows.
• Oversee and coordinate training administration activities, including scheduling, class logistics, rosters, attendance tracking, evaluations, and training documentation.
• Maintain and support the Learning Management System (LMS), including course updates, completion tracking, reporting, and analysis of training trends.
• Analyze training evaluation data and performance trends to drive continuous improvement initiatives across learning programs.
• Provide guidance, feedback, and informal leadership to train team members to promote consistency, knowledge transfer, and continuous skill development.
• Participate in cross functional meetings and process improvement initiatives, contributing insights and recommendations related to training operations and standards.
• Ensure adherence to safety standards, compliance requirements, and document management protocols when creating or updating training materials.
• Perform additional duties as assigned by leadership to support organizational priorities.

Minimum Requirements

• Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

Program Specific Requirements

• Bachelor's degree in a relevant field or an equivalent combination of education and professional experience.
• Three (3) to five (5) years of progressive experience in training, learning and development, instructional design, or a related function.
• Demonstrated experience designing and delivering training programs grounded in adult learning methodology.
• Proven ability to partner effectively with cross-functional stakeholders and subject matter experts.
• Strong written and verbal communication skills, with the ability to present complex information clearly to diverse audiences.
• Experience working with learning management systems, training documentation, and performance reporting.
• Strong organizational skills with the ability to manage multiple priorities and operate with a high degree of accountability and professionalism.

HumanServices

EEO Statement

Maximus is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment.

Annual salary is just one component of Maximus's total compensation package.

Other rewards may include short- and long-term incentives as well as program-specific awards.

Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off.

Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience.

An applicant's salary history will not be used in determining compensation.

Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment.

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary

90,000.00

Maximum Salary

125,000.00