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Last updated: 21 hours ago

ServiceNow Developer

Akaasa TechnologiesShelton, CT, United States
Full-time
Quick Apply

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Senior Manager, Finance

Yale University | StaffNew Haven, CT, United States
Full-time

Working at Yale means contributing to a better tomorrow.Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a... Show more

Senior Data Engineer, Growth, Insights & Analytics

Edgewell Personal Care Brands, LLCShelton, CT, US
Full-time

Edgewell is a global team of over 6,700 visionaries, doers and makers.Our secret is people, and we have an inspiring and collaborative global force of them.Our portfolio of over 25 brands touches l... Show more

Remote Sales Engineering Expert - AI Trainer ($100-$150 per hour)

MercorMilford, Connecticut, US
Remote
Full-time

Role Overview** Mercor is partnering with a leading AI research organization to engage experienced sales engineers for a project focused on evaluating how well AI systems perform real-world technic... Show more

GIS Specialist

Atlas Field ServicesNew Haven, CT, US
$43.00 hourly
Full-time

Highly motivated and skilled GIS specialist associate to assist in the management and development of GIS applications and software specifically within the ArcGIS online environment.The employee wil... Show more

Vice President, Finance

Green Line Talent GroupNew Haven, CT, United States
Full-time

Veradermics is seeking a Vice President of Finance to serve as the internal operational leader of our finance organization at a pivotal moment in the company's growth.Reporting to the CFO, this rol... Show more

AEM Technical Lead

ASSA ABLOYNew Haven, CT, US
Full-time

At ASSA ABLOY, our mission is to make securely accessing the things in your life noticeably easier, without being noticeable.Our global teams work together to create products and services that add ... Show more

Senior Product Manager

D-Wave SystemsNew Haven, CT, United States
Full-time

D-Wave is seeking an experienced Senior Product Manager to support execution of our gate-model quantum processing unit (QPU) product roadmap, with a focus on dual-rail qubit systems.As a member of ... Show more

Materials Supervisor

Baltimore Aircoil Company, Inc.Milford, US
Full-time

POSITION PURPOSE The Materials Supervisor is a Tactical Leader responsible for the flow of material and information related to Inventoried Material within BAC's manufacturing environment.Dir... Show more

Remote Software Developer $60 - $120/hourpay

Micro1West Haven, Connecticut, US
$60.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

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ServiceNow Developer

ServiceNow Developer

Akaasa TechnologiesShelton, CT, United States
21 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Description:

4 days/week onsite in Shelton, CT

We are seeking a Senior ServiceNow Developer to design, build, and support solutions across our ServiceNow platform. This is a hands-on role delivering new features through Agile stories and resolving production incidents, with a strong emphasis on integrations and both core and specialized modules.

This position supports our enterprise ServiceNow platform and the processes and modules built on it. Our current footprint includes Customer Service Management (CSM), IT Service Management (ITSM), Strategic Portfolio Management (SPM), Now Assist, and IT Operations Management (ITOM) AIOps, and we continue to add modules over time. The team also builds and maintains integrations between ServiceNow and other enterprise systems and supports specialized capabilities such as BLSP for our public-facing portal. Work is delivered through both Agile user stories and production incidents, and is managed in Azure DevOps.

TECHNOLOGY STACK:

Core Modules: CSM, ITSM, SPM, Now Assist, ITOM AIOps

Scripting: JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies/Actions, Flow Designer

Integrations: REST/SOAP web services, IntegrationHub, scripted APIs, MID Servers

Specialized: BLSP (public-facing portal)

Delivery/PM: Azure DevOps (Agile stories & incidents)

KEY RESPONSIBILITIES:

  • Design, develop, configure, and customize solutions across ServiceNow modules including CSM, ITSM, SPM, Now Assist, and ITOM AIOps, as well as future purchased modules
  • Build, configure, and maintain integrations between ServiceNow and internal and third-party systems using REST/SOAP web services, IntegrationHub, scripted APIs, and MID Servers
  • Support and enhance specialized and lesser-used ServiceNow capabilities, including BLSP for the organization's public-facing portal
  • Deliver enhancements and new features through Agile user stories while also diagnosing and resolving production incidents within defined service levels
  • Develop and maintain server- and client-side logic using JavaScript and Glide APIs, Business Rules, Script Includes, Client Scripts, UI Policies/Actions, and Flow Designer
  • Track, update, and manage development work in Azure DevOps
  • Perform unit testing, support user acceptance testing (UAT), and troubleshoot and resolve defects
  • Participate in code reviews and follow platform development standards, coding best practices, and governance guidelines
  • Create and maintain technical documentation for solutions, configurations, and integrations
  • Collaborate with architects, administrators, product owners, and business stakeholders to translate requirements into scalable solutions
  • Stay current with ServiceNow releases and features and recommend improvements

REQUIRED QUALIFICATIONS:

  • 7+ years of hands-on ServiceNow development experience
  • Demonstrated experience developing and supporting multiple ServiceNow modules (e.g., CSM, ITSM, SPM, ITOM)
  • Strong proficiency in JavaScript and ServiceNow scripting (Glide APIs, Business Rules, Script Includes, Client Scripts, Flow Designer)
  • Proven experience designing and building integrations (REST/SOAP, IntegrationHub, scripted APIs, MID Server)
  • Experience delivering work in an Agile environment and managing tasks in Azure DevOps
  • Experience providing production support and resolving incidents against SLAs
  • ServiceNow Certified System Administrator (CSA)
  • Strong analytical, problem-solving, and communication skills

PREFERRED QUALIFICATIONS:

  • ServiceNow Certified Application Developer (CAD)
  • One or more Certified Implementation Specialist (CIS) certifications relevant to our modules (e.g., CIS-CSM, CIS-ITSM, CIS-SPM, CIS-ITOM/Event Management/Discovery)
  • Experience with Now Assist and generative AI capabilities on the platform
  • Experience with ITOM AIOps (event management, discovery, service mapping)
  • Experience with Service Portal and public-facing portal development, including BLSP
  • Experience with CI/CD, source control, and Azure DevOps pipelines and repositories