Join The Auto Club Group
It's a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type: Full time
Exempt/Non Exempt: Salary
Job Description:
The territory for this role includes Northern Illinois and Wisconsin. The individual will not be required to live in the Milwaukee area.
A DAY IN THE LIFE OF AN ENTREPRENEURIAL AGENT (EA) DEVELOPMENT SPECIALIST
The Auto Club Group is seeking prospective Entrepreneurial Agent (EA) Development Specialist who will serve as a business consultant and partner by providing tactical and strategic support to Entrepreneurial Agents (EA) in the assigned geography.
- Operate as a subject matter expert by becoming well versed on all components of the Connected Member Vision and product/sales knowledge.
- Assist assigned EAs in the development and implementation of agency business goals.
- Own and be accountable for agency success/retention and agent productivity and growth goals.
- Support the acquisition of profitable new business, influencing and motivating agents, driving growth, providing business insight and recommendations, ensuring agent and business retention, compliance, and reporting.
- Build trust and maintain strong relationships with assigned EAs and internal and external business partners.
- Source and refer local EA candidates to centralized recruiting.
- Interview candidates sourced from centralized recruiting.
- Liaise with centralized training and field EA support team on administrative and training tasks/activities. Support the installation and on-boarding processes when opening and establishing new agencies.
- Assist new agencies with critical business development activities post launch.
- Coordinate initial training for new agencies.
- Ensure agents have obtained appropriate training with in-depth understanding of all sales systems, product offerings, marketing procedures, back-office processes, etc.
- Evaluate effectiveness of training program.
- Provide training when necessary.
- Collaborate with centralized training and EA support teams to ensure that agents are trained and aware of all operations, systems and marketing processes and requirements.
- Participate in training assessment and the development and disbursement of product/marketing/service information.
- Evaluate effectiveness of training programs.
- Validate awareness and deep understanding of the full array of ACG product offerings.
- Provide additional training/coaching when necessary.
- Communicate potential sales incentive programs, compensation outcomes, as well as contractual bonus opportunities.
- Monitor agency business activities and prepare reports to summarize data.
- Conduct site visits, cash flow analysis and needs assessments/diagnostics to track progress, recognize best-in-class point-of-sale behavior, understand current EA segment and identify issues and opportunities for improvements.
- Research and analyze sales markets.
- Work with EA to create cultivation plans and means to address issues.
- Consult with EA making strategic/tactical recommendations as appropriate.
- Ensure adherence to corporate policies, practice and state regulations by auditing agent activity.
- Advise leadership on agent progress and report on non-compliant activity.
- When necessary, recommend and activate probationary processes or recommendations for termination. Complete accurate written call notes for all calls completed.
- Support various product and membership promotional campaigns to ensure meeting sales goals.
- Initiate, develop, execute and monitor projects.
- Provide updates to management.
- Collaborate with peers to guarantee the utilization of uniform, highly efficient processes across the corporate footprint.
WHAT IT'S LIKE TO WORK FOR THE AUTO CLUB GROUP
- Serve our members by making their satisfaction our highest priority
- Do what's right by sustaining an open, honest and ethical work environment
- Lead in everything we do by offering best-in-class products, benefits and services
- ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable
HOW WE REWARD OUR EMPLOYEES
A competitive annual salary between $90,995.20 $146,203.20
ACG offers excellent and comprehensive benefits packages:
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
- Possession of a valid State Driver's license
- Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership
- May be required to attain appropriate State Life Sales licenses within timeframe designated by ACG leadership
Education
- High School diploma or equivalent
Work experience
- Two years of experience in insurance sales leadership and/or agent development to include coaching, mentoring, challenging and enabling others to successfully meet goals
- Experience to include some or all of the following:
- Motivating growth or rehabilitation of existing agency
- Developing plans to increase growth
- Building business relationships within a sales environment
- Demonstrating strong organizational, planning, time management and administrative skills
- Gathering, researching and analyzing data and making recommendations
- Conducting needs assessments and process improvement reviews
- Writing business plans/proposals
- Preparing reports and presentations and recommendations to all levels of management
In-depth Knowledge of:
- Best-in-class techniques used to:
- Influence and persuade others
- Develop and coach others
- Motivate and reward a successful sales team
- Insurance and financial products, services and regulations
- Sales techniques and delivery systems
- Independent contractor distribution channels
- Techniques used to coordinate and control major projects using:
- Business drivers, marketing concepts, managing P&L, operational processes (i.e., in-bound/out-bound call strategy) and compensation plan design
Ability to:
- Influence, persuade and motivate non-employee agents
- Identify agent strengths, weaknesses, and model skills needed to facilitate agency rehabilitation in various areas including product knowledge, prospecting, professionalism, closing techniques, etc.
- Create and interpret sales models, results and return on investment reporting
- Demonstrate creativity and innovation in developing business, marketing and sales plans to meet the unique needs of assigned locations
- Demonstrate effective leadership/consulting skills to include motivating and influencing captive and/or non-captive agents and staff
- Possess written communication skills including the preparation of proposals, reports and technical writing
- Willingness and ability to extensively travel
- Willingness to relocate
Work Environment
- This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or teambuilding events.
- Work in a temperature-controlled office environment
- Extensive (up to 70% of work time) travel by automobile