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Last updated: 5 days ago

Client Service Manager - Colorado (water/wastewater)

Brown and CaldwellPueblo, CO, United States
Full-time

Brown and Caldwell (BC) is a One Water leader delivering innovative environmental solutions to clients across the United States.We have an outstanding career opportunity for someone with key client... Show more

Automation Engineer

Rocky Mountain Steel MillsPueblo, CO, US
Full-time

Pueblo, CO (Relocation Assistance Available).Rocky Mountain Steel Mills is seeking an.This role supports highly automated steelmaking and rolling mill operations by designing, improving, and mainta... Show more

Project Manager

Blue Ridge Executive SearchPueblo, CO, United States
$93,000.00–$105,000.00 yearly
Full-time

The activities of the Project Manager will include duties related to certain aspects of preconstruction and pricing efforts, permitting, and planning, and all duties related to construction project... Show more

Controls & Automation Engineer

AutomationtechiesPueblo, CO, United States
Full-time

An established manufacturing facility in.This role is responsible for developing and improving industrial processes, as well as designing new process equipment or modifying existing systems within ... Show more

Remote Mechanical Engineer

Micro1Pueblo West, Colorado, US
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

Truss Designer

GpacPueblo, Colorado, United States
Full-time
Quick Apply

We just partnered with a local, leading building materials company and they're hunting for a skilled Truss Designer to join their growing team.ESSENTIAL DUTIES AND RESPONSIBILITIES:.Produces f... Show more

Mechanical Engineer DTO

Trane TechnologiesPueblo, Colorado, United States of America
Full-time

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet ... Show more

 • Promoted

Remote Mechanical Engineer

Micro1Pueblo, Colorado, US
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

Substation Engineer I, II, Senior, Lead or Principal

Black Hills EnergyPueblo, CO, US
Full-time

Black Hills Energy is people powered and purpose driven.Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest.We seek tale... Show more

Railroad Flagger

National Railroad Safety Services, Inc. (NRSS)PUEBLO DEP AC, CO, USA
$28.00–$37.00 hourly
Full-time
Quick Apply

Job Title: Railroad Flagging Location: Pueblo, COJob Type: Full-Time Reports To: District Manager Travel: Yes, travel is expected for this position (50% - 85% on average).Compensation: $28 - $37 ba... Show more

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Client Service Manager - Colorado (water/wastewater)

Client Service Manager - Colorado (water/wastewater)

Brown and CaldwellPueblo, CO, United States
30+ days ago
Job type
  • Full-time
Job description

Client Service Manager

Brown and Caldwell (BC) is a One Water leader delivering innovative environmental solutions to clients across the United States. We have an outstanding career opportunity for someone with key client and team leadership skills based in our Lakewood, CO office with client focus throughout the Front Range, from Fort Collins to Pueblo. This is a key opportunity for an individual who has a demonstrated strong business acumen and development skills, ability to be lead client relationships with key strategic clients, and the delivery of municipal projects within the local market.

The Client Service Manager is a strategic account leader responsible for defining and advancing multi-year growth strategies for priority clients. This role shapes client vision, aligns enterprise resources, and drives sustained revenue growth across service lines and markets. Moreover, this role reflects consistent success in advancing long-term client relationships, leading high-performing Client Service Teams (CSTs), shaping growth strategy, winning complex pursuits, and delivering high-quality, profitable programs.

Client Service Managers are highly regarded within BC for driving meaningful revenue growth and strengthening enterprise relationships. They translate client and market intelligence into actionable strategy, align multidisciplinary teams around a defined future state, and position BC as a trusted advisor. This role sets the tone and direction for the CST, clearly articulating and advancing a multi-year client vision aligned with Area and Market leadership priorities. BC strives to be the environmental company of choice by providing sound environmental solutions to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, who share our commitment to client service, and to the environment in which we work and live for future generations. As a leader at BC, you will reach new levels of expertise and enjoy exceptional development opportunities, and have the opportunity to truly make a difference for our clients and team. As a privately held firm with over 2,300 employee-owners in 50+ offices nationwide, the opportunity awaits for you to advance your career to the next level.

Responsibilities

  • Define and lead enterprise-level growth strategies for clients.
  • Shape client business case across multiple service lines and geographies.
  • Drive expansion into adjacent services and new markets.
  • Lead large, complex portfolios with significant revenue and risk exposure.
  • Balance growth, margin, retention, and service diversification.
  • Partner with executive leadership to calibrate strategic account performance.
  • Lead mature, multi-disciplinary CSTs with enterprise visibility.
  • Align Area, Market, and Service Line leadership around unified client strategy.
  • Develop next-generation CSM talent through active coaching and sponsorship.
  • Maintain executive-level relationships across the client organization.
  • Anticipate shifts in political, regulatory, and funding environments.
  • Position BC as a strategic advisor beyond project delivery.
  • Serve as Sales Leader for major strategic pursuits.
  • Influence enterprise resource allocation for key accounts.
  • Flexibility to adapt and execute various additional assignments based on evolving needs.

Mentorship

  • May provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles.

Skills and Competencies

  • Exceptional capability in managing complex client portfolios to deliver sustained revenue growth, margin performance, and service expansion.
  • Strong executive acumen balancing strategic growth leadership with oversight of quality, risk, and profitability.
  • Advanced ability to identify, evaluate, and shape high-value business opportunities, including go/no-go decisions and pursuit strategy development.
  • Proven success serving as Sales Leader on major, strategic proposals.
  • Exceptional ability to develop, expand, and influence executive-level client relationships.
  • Advanced skill in translating client business drivers, political dynamics, and market forces into actionable growth strategies.
  • Demonstrated capability to identify emerging markets, align required capabilities, and mobilize talent to capture new opportunities.
  • Advanced ability to lead and align multidisciplinary teams around complex business objectives.
  • Strong working knowledge of governance frameworks, decision-support models, and change leadership practices.
  • Exceptional strategic planning, engagement, and communication capabilities.
  • Highly developed facilitation, executive presentation, and negotiation skills.
  • Advanced risk identification, mitigation, and portfolio management expertise.
  • Proficiency in leveraging digital solutions, data systems, and AI-enabled tools to enhance client and business performance.
  • Strong leadership presence with the ability to inspire, influence, and hold teams accountable at multiple organizational levels.

Experience

  • Typically, a minimum of 15 years of experience in environmental engineering and consulting industry with progressive responsibilities including marketing and business development.

Preferred Experience

  • Demonstrated leadership experience in environmental engineering and consulting industry, ideally with a focus on water/wastewater.
  • Direct experience with Colorado municipal clients including those in the Denver and Colorado Springs metro areas as well as across the broader Front Range.
  • Knowledge of business and management principles involved in sales portfolio management, strategic planning and resource allocation.
  • Ability to motivate others and lead teams to implement plans for projects and client pursuit.

Education

  • A bachelor's degree in engineering, science, business, sales, or equivalent experience is required.

Preferred Education

  • MS degree in related engineering field with a focus on water/wastewater.

Preferred Registrations and Memberships

  • PE (Professional Engineer) license in Colorado.

Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

Location A: $144,000 - $196,000 Location B: $158,000 - $216,000 Location C: $172,000 - $236,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choiceto our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.