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Director implementation • chicago il

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Senior Implementation Director

Senior Implementation Director

OLIVER Agency - North AmericaChicago, IL, US
[job_card.full_time]
We partner with over 300 clients in 40+ countries and counting.Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.AI te...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Director of Marketing Strategy & Implementation

Director of Marketing Strategy & Implementation

Cooley LLPChicago, IL, United States
[job_card.full_time]
Director of Marketing Strategy & Implementation.Cooley is seeking a Director of Marketing Strategy & Implementation to join the Marketing and Business Development team. The Director of Marketing Str...[show_more][last_updated.last_updated_variable_days]
Oracle CX Implementation Consultant (Utilities) - Director

Oracle CX Implementation Consultant (Utilities) - Director

PwCChicago,IL
[job_card.full_time]
SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.These individu...[show_more][last_updated.last_updated_30]
  • [promoted]
Manager Project Implementation

Manager Project Implementation

CH RobinsonChicago, IL, US
[job_card.full_time]
Manager Project Implementation.Robinson is seeking a Manager Project Implementation to join our Robinson Managed Solutions (RMS) team. In this role you will focus on managing a team of Implementatio...[show_more][last_updated.last_updated_variable_days]
Senior Implementation Specialist

Senior Implementation Specialist

KarbonChicago, IL, US
[job_card.full_time]
Karbon is the global leader in practice management software for growth-minded accounting firms.We provide an award-winning, highly collaborative cloud platform that streamlines work and communicati...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Client Implementation Manager

Client Implementation Manager

PG ForstaChicago, IL, United States
[job_card.full_time]
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understan...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation Consultant

Implementation Consultant

OpenGovChicago, IL, United States
[job_card.full_time]
OpenGov is the leader in AI and ERP solutions for local and state governments in the U.More than 2,000 cities, counties, state agencies, school districts, and special districts rely on the OpenGov ...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Specialist

Implementation Specialist

Nova 401(k) AssociatesChicago, IL, US
[job_card.full_time]
Implementation Specialist / h2pDo you enjoy establishing new relationships and delivering excellent client service? Would you rather assist plan sponsors with the implementation phase of a plan and l...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation Team Manager

Implementation Team Manager

Chicago StaffingChicago, IL, US
[job_card.full_time]
ECP is a market-leading SaaS solution that enables senior living communities to better care for their residents.ECP is used in over 8,000 communities across the country. We're looking to further exp...[show_more][last_updated.last_updated_30]
  • [new]
Implementation Business Analyst

Implementation Business Analyst

Voyage AdvisoryChicago, IL, United States
[job_card.full_time]
Implementation Business Analyst.Our consultancy is looking for highly motivated and talented Implementation Business Analysts. We are looking for peak performers who have a passion for business, a j...[show_more][last_updated.last_updated_variable_hours]
Implementation Specialist US

Implementation Specialist US

PerkChicago, Illinois, USA
[job_card.full_time]
Perk (formerly TravelPerk) is the intelligent platform for travel and spend management.Built to tackle the time-consuming manual work that gets in the way of real work our tools automate everything...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Operations Implementation Manager

Operations Implementation Manager

ShipBobChicago, IL, US
[job_card.full_time]
Operations Implementation Manager.As a member of the ShipBob team, you will.Grow with an Ownership Mindset.We champion continuous learning and proactive innovation. Team members are encouraged to id...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation ManagerChicago, IL

Implementation ManagerChicago, IL

LoopChicago, IL, US
[job_card.full_time]
Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers.Bad data and inefficient workflows create friction that limits working capital and raises costs for ...[show_more][last_updated.last_updated_variable_days]
Operations Implementation Manager

Operations Implementation Manager

ShipBob, Inc.Chicago, IL, US
[job_card.full_time]
As a member of the ShipBob Team, you will.Grow with an Ownership Mindset.We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownersh...[show_more][last_updated.last_updated_30]
Implementation Specialist

Implementation Specialist

MSX InternationalChicago, IL, US
[job_card.full_time]
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transfo...[show_more][last_updated.last_updated_1_day]
  • [promoted]
Implementation Manager

Implementation Manager

InspirenChicago, IL, US
[job_card.full_time]
Inspiren offers the most complete and connected ecosystem in senior living.Founded by Michael Wang, a former Green Beret turned cardiothoracic nurse, Inspiren proves that compassionate care and tec...[show_more][last_updated.last_updated_variable_days]
  • [new]
Implementation Analyst

Implementation Analyst

TransUnionChicago, Illinois, USA
[job_card.full_time]
TransUnions Job Applicant Privacy Notice.Personal Information We Collect.At TransUnion we strive to build an environment where our associates are in the drivers seat of their professional developme...[show_more][last_updated.last_updated_variable_hours]
Implementation Technician

Implementation Technician

Surgical Solutions, LLCChicago, IL, US
[job_card.full_time]
Join Our Team as a Traveling Technician – Implementation Team.We partner with hospitals and surgical teams to deliver high-quality, reliable services that help improve patient outcomes.Implem...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Implementation Project Manager

Implementation Project Manager

IntercomChicago, IL, US
[job_card.full_time]
Implementation Project Manager.Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer servi...[show_more][last_updated.last_updated_variable_days]
Senior Implementation Director

Senior Implementation Director

OLIVER Agency - North AmericaChicago, IL, US
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role : Senior Implementations Director

Location : Remote

About the role :

The Senior Implementation Director oversees and drives successful large-scale, multi-market implementations across a designated region. This role provides strategic leadership to ensure OLIVER's in-house agency solutions are stood up efficiently, consistently, and at award-winning quality. Acting as the regional owner of best practices, resource planning, escalation management, technology enablement (including GenAI), and operational excellence, the Senior Implementation Director partners closely with regional CEOs, Client Services, Operations, Sales, and the Global Implementation team to ensure flawless delivery. This role has dual reporting lines into the North American COO and into the Global Head of Implementations.

What you will be doing :

Best Practice Leadership

  • Drive adoption of OLIVER's global implementation standards, processes, and best practices across the region.
  • Partner with Regional SLT (CEO, Client Services, Operations) to shape and deploy best-in-class in-house agency solutions.
  • Champion continuous improvement, innovation, and cross-regional knowledge sharing.

New Business Support & Regional Pipeline Management

  • Collaborate with New Business and Client Services to shape implementation approaches for all incoming opportunities.
  • Provide strategic insight and operational expertise during pitches and RFPs across multiple sectors.
  • Oversee the regional implementation pipeline, ensuring timelines, resourcing, and commercial considerations are on track.
  • Ensure the implementation team is optimally resourced to support regional growth targets.

    • Revenue Tracking, Commercial Inputs & Data Management

  • Own the regional implementation revenue tracker to ensure accuracy and billability.
  • Review and validate deal desk quotes to confirm implementation scope and fees are accurate.
  • Ensure alignment between proposed and final implementation fees.
  • Oversee setup of our proprietary workflow platform, ensuring accuracy, trackability, and prevention of overburn.
  • Monitor utilization and billability across the regional implementation team.

    • Escalation & Risk Management

  • Serve as the second point of escalation for clients, Client Services, and regional leaders.
  • Conduct thorough risk assessments and implement mitigation strategies.
  • Ensure regional CEOs and Global Implementation leadership are informed of risks and progress.
  • Stay across all regional implementations—ready to step in, troubleshoot, and guide as needed.

    • Implementation Delivery

  • Ensure successful delivery of all implementations within the region, meeting scope, schedule, and budget.
  • Identify opportunities to accelerate timelines, optimise processes, integrate automation, and improve quality.
  • Drive cross-regional learnings, documentation, and feedback loops.

    • GenAI, Technology & Innovation

  • Lead the rollout and adoption of OLIVER's GenAI capabilities (e.g., Pencil) within new in-house agencies.
  • Partner with Global AI, Tech, and Operations teams to ensure technology readiness and user enablement.
  • Advocate for the integration of AI-driven tools, workflow automation, and data-backed decision making.
  • Stay abreast of industry trends in AI, automation, and marketing technology to inform implementation strategy.

    • Team Leadership & Development

  • Lead and mentor a high-performing team of Implementation Directors, Senior Managers, and Managers.
  • Support recruitment, onboarding, and development of regional implementation talent.
  • Drive culture, accountability, and performance standards across the team.

    • What you need to be great in this role :

  • Review and optimize implementation plans and timelines for all active programs.
  • Lead weekly pipeline reviews with Regional SLT and Global Implementation.
  • Troubleshoot risks, blockers, and escalations across multiple simultaneous implementations.
  • Align with Sales, Client Services, and Ops on upcoming opportunities and resource planning.
  • Review workflow platform data and financial tracking to ensure accuracy and billability.
  • Provide coaching and strategic guidance to Implementation Directors and Managers.

    • Qualifications

  • 10–15+ years of implementation, operations, consulting, or largescale program leadership.
  • Experience overseeing multimarket or regional delivery programs.
  • Proven experience deploying or overseeing technology implementations, including workflow, DAM, and GenAI.
  • Proven success managing seniorlevel client relationships.
  • Strong commercial acumen and experience supporting pitches and deal structuring.
  • Expertise in industry workflow platforms (Workfront, Wrike, Lytho), project management tooling, and operational analytics.
  • Demonstrated leadership experience managing Implementation Managers / Directors.
  • At the time of this posting, the base salary for this position may range from $262,500.00 to $297,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER's total compensation package.

    • Req ID : 15416#LI-FO1 #LI-director

    Our values shape everything we do :

    Be  Ambitious  to succeed

    Be  Imaginative  to push the boundaries of what's possible

    Be  Inspirational  to do groundbreaking work

    Be  always learning and listening to understand

    Be  Results-focused  to exceed expectations

    Be actively pro-inclusive and anti-racist across our community, clients and creations

    OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

    OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.