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Director implementation • usa

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Director - ERP Implementation Services (K-12)

Capital Computer Associates, Inc.Indiana, United States
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Director of Professional Services.Harris School Solutions - Remote.The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials ...[internal_linking.show_more]

Director of Implementation

Points NorthBloomington, MN, US
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Points North is looking for an experienced and results-driven Implementation Director to own the successful delivery of our technology to our WageIQ and Certified Payroll Reporting clients.The dire...[internal_linking.show_more]

Director of Enterprise Systems & Implementation

SuperCare HealthCity of Industry, California, United States
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Ability to travel up to 50% of the time to the City of Industry, CA, for candidates residing outside of the Southern California region**.SuperCare Health is the leading post-acute, in-home respirat...[internal_linking.show_more]

Director, Insurance Implementation and Onboarding

SS&C TechnologiesBoston, MA, US
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As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries.Some 20,000 financial se...[internal_linking.show_more]

Director, Implementation

KharonNew York, NY, US
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TL;DR Kharon is seeking a full-time Director, Implementation based in Denver.This role requires in-office attendance at least 3 days a week.Lead and scale a high-performing Technical Services team ...[internal_linking.show_more]

Director, Technology Solution Implementation (Application Development)

Erie InsuranceErie, PA, US
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Division or Field Office: Service & Experience Technology Division Department of Position: Billing & Payment Department Work from: Corporate Office in Erie, Pa Salary Range: $156,308.This range rep...[internal_linking.show_more]

Director of Implementation

Foundation SoftwareStrongsville, OH, USA
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What is great about working for Foundation?.Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation.Would you like...[internal_linking.show_more]

Director, Post Merger Implementation

Bosch GroupCity of Industry, California, United States
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Company Description* *We Are Bosch.At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.Our areas of activity are every ...[internal_linking.show_more]

Director, Account Management and Implementation

AndHealthColumbus, OH, US
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Director, Account Management & Implementation Full-time, exempt Columbus, Ohio AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions,...[internal_linking.show_more]

Director - ERP Implementation Services (K-12)

Director - ERP Implementation Services (K-12)

Capital Computer Associates, Inc.Indiana, United States
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  • [filters.remote]
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Director of Professional Services
Harris School Solutions - Remote

The Director of Professional Services will have responsibility for the delivery of Harris School Solutions- Enterprise Financials products to our customers. You will work collaboratively with a motivated, experienced executive team to build an organization that delivers exceptional financial results and long-term organic growth.

What your impact will be:

  • Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets.
  • Regular monitoring & measuring of the priorities, providing coaching and guidance to team members
  • Collaborate with various levels of team members to maximize the effectiveness of the business as a whole
  • Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers.
  • Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high level of customer satisfaction is maintained.
  • Continually evaluate market conditions to bring value added services that will further enhance the customer experience with our products.
  • Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability.
  • Create a work environment that promotes learning, sharing and trust. Build a recognition system that accurately rewards the behaviors that best serve our customers and celebrates wins.
  • Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets.
  • Present financial, project, and customer satisfaction related presentations to senior management.

What we are looking for:

  • Direct leadership and experience in the delivery of professional services
  • Experience in delivering multiple product solutions and managing a diverse team of professionals
  • 8+ years of management experience
  • Experience managing groups of 10 people or more; experience developing and promoting managers and leaders
  • Demonstrated experience in managing distributed, remote teams
  • Experience with remote delivery models and the delivery of cloud solutions

What would make you stand out:

  • Experience in implementing ERP/ Financial solutions in the public sector
  • K12 financial or human capital experience

Salary Expectations:

  • $95,000-$110,000k