Document controller [h1.location_city]
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Document controller • durham nc
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Default Document Execution Specialist II
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LoanCareDurham, NC, US- [job_card.full_time]
Default Document Execution Specialist Ii
Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry to join our team as a Default Document Execution Specialist II. The ideal candidate will enjoy working with clients both internal and external, be detail-oriented, and is driven to meet tight deadlines in a fast-paced environment. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
Responsibilities
Manage a pipeline of foreclosure, bankruptcy, and loss mitigation documents for execution purposes
Complete quality review forms in conjunction with daily actions
Document system of record with tracking information and log codes
Review, execute, and notarize foreclosure, bankruptcy, loss mitigation, and default compliance documents
Ensure documents are accurately prepared in accordance with state guidelines and internal policies / procedures
Document corrections in tracking system and follow up for completion
Order documents and / or supporting documentation as needed to support execution of documents
Manage document execution / preparation issues from time of notification to resolution
Manage the notary workstation and reconcile data recorded in notary system
Upload records to imaging system
Communicate with attorney firms, staff, management, and internal default areas
Provide administrative support
Assist with internal audits
Assist and serve as leader / mentor to Specialist I colleagues as needed
All other duties as assigned
Qualifications
High School Diploma or equivalent required
2-4 years of customer service experience
2+ years of experience within default or mortgage servicing operations
Proficient knowledge of customer service principles and practices
Proficient mortgage product knowledge
Excellent verbal and written communication skills
Excellent attention to detail and accuracy
Excellent problem-solving and problem analysis skills
LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include :
- Health & Welfare Coverage : Optional medical, dental, vision, life, and disability insurance
- Time Off : Paid holidays, vacation, and sick leave
- Retirement & Investment : Matching 401(k) plan and employee stock purchase plan
- Wellness Programs : Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being
- Employee Recognition : Programs that celebrate achievements and milestones
- Lifestyle & Learning Perks : Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Compensation Range : $17.88 - $26.73 hourly. Actual compensation may vary within the range provided, depending on a number of factors, including qualifications, skills and experience.
At LoanCare, we don't just service mortgage loanswe serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE : FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration.
Here, you'll find :
We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS.
Able to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Overtime required as necessary.
Sitting up to 90% of the time
Walking and standing up to 10% of the time
Occasional lifting, stooping, kneeling, crouching, and reaching
LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.