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Document processor h1.location_city

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Document processor • greensboro nc

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Bi-lingual Customer Service Representative

Advanced Personnel Resources IncGreensboro, NC
[job_card.full_time]

Advanced Personnel Resources is currently seeking an experienced Bilingual Technical Support Representative to work with a large client of ours in the Greensboro area.Ideal candidates will have 1-2...[internal_linking.show_more]

Accounting Analyst

The Budd GroupGreensboro, NC, United States
[job_card.full_time]

Ready to take your financial expertise to a company that values your time as much as your talent? At The Budd Group, we are seeking an Accounting Analyst to serve as a cornerstone of our financial ...[internal_linking.show_more]

2nd Shift Medication Aide (CMA)

Ashton Health and RehabilitationGreensboro, NC, United States
[job_card.full_time] +1

Certified Medication Aides (CMAs) Wanted.Camden Health and Rehabilitation is a 135-bed skilled nursing facility that is seeking full-time and part-time Certified Medication Aides (CMAs) to join our...[internal_linking.show_more]

Document Prep Specialist

First BankGreensboro, NC, US
[job_card.full_time]

The position of Document Preparation Specialist is responsible for reviewing commercial and small business loan files for any and all applicable compliance and regulatory requirements and generatin...[internal_linking.show_more]

Travel LPN / LVN - $909 to $1,011 per week in North Carolina

TravelNurseSourceGreensboro, North Carolina, US
[job_card.full_time]

Licensed Practical / Licensed Vocational Nurse (LPN / LVN) | Other.Specialty: LVN/LPN – Rehab/LTC Setting.Responsible for providing nursing care to patients in support of and as directed by the phy...[internal_linking.show_more]

Certified Medical Assistant

Graham Personnel ServicesGreensboro, NC, United States
[job_card.full_time]

Graham Personnel Services is seeking a Certified Medical Assistant (CMA) for an immediate opening with a growing medical practice in Greensboro.This role supports physicians and clinical staff by p...[internal_linking.show_more]

2nd Shift Medication Aide (CMA)

Camden Health and RehabilitationGreensboro, NC
[job_card.full_time] +1

Camden Health and Rehabilitation -.Camden Health and Rehabilitation is a 135-bed Skilled Nursing Facility that is seeking full-time and part-time Certified Medication Aides (CMAs) to join our team ...[internal_linking.show_more]

Automotive Lube Technician

Grease Monkey #41Greensboro, NC, US
[job_card.full_time]

Founded in 1978 and headquartered in Denver, Colorado, the Grease Monkey® brand currently operates more than 300 centers internationally with operations in Mexico, China, Colombia and Saudi Arabia....[internal_linking.show_more]

Help Desk Coordinator

Advanced Personnel Resources IncGreensboro, NC
[job_card.full_time]

Key Responsibilities/Accountabilities.Promptly answer and accurately document and respond to customers’ requests from incoming phone calls regarding roadside assistance or other inquiries while dem...[internal_linking.show_more]

Mail Processor - No Experience Required

Postal Jobs AssistPleasant Garden, North Carolina, United States
[job_card.full_time]

USPS is accepting applications for PSE Mail Processing Clerks nationwide.This role is vital to ensuring the timely and accurate processing of mail.USPS provides comprehensive training to help you s...[internal_linking.show_more]

Physical Therapist

Ramseur Rehabilitation and Healthcare CenterGuilford County, NC
[job_card.full_time]

Ramseur Rehabilitation and Healthcare Center -.Ramseur Rehabilitation and Healthcare Center.Ramseur, NC, is a Long Term Care facility that provides quality care to our residents.Join a growing team...[internal_linking.show_more]

Occupational Therapist 10K Relocation Bonus to Hertford NC

Hertford Rehabilitation and HealthcareGreensboro, NC
[job_card.full_time] +1

Hertford Rehabilitation and Healthcare -.Come join a fantastic rehab team in an excellent facility!.Hertford Rehabilitation And Healthcare Center.Hertford, NC, is a Long Term Care facility that pro...[internal_linking.show_more]

Temporary Gift Processor

North Carolina A&T State UniversityGreensboro, NC, US
[job_card.full_time] +1

Enter and update constituent biographical data including names, addresses, phone and email addresses, employment information, and relationships.Process updates received through returned mail, event...[internal_linking.show_more]

Reverse Loan Officer

Benchmark MortgageGreensboro, NC, United States
[job_card.full_time]

Position Overview: With relationships as one of Benchmark's core values, building and maintaining relationships in order to source loan applications is the primary focus of our loan officers.The lo...[internal_linking.show_more]

Respiratory Therapist Per Diem Nights

Kindred Hospital GreensboroGreensboro, NC
[job_card.full_time]

Kindred Hospital Greensboro is a 101-bed long-term acute care hospital treating chronically, critically ill patients who require an extended stay in a hospital setting with individualized care plan...[internal_linking.show_more]

Art Restoration Specialist

Prism Specialties of North CarolinaGreensboro, NC, US
[job_card.full_time]

Are you looking for an opportunity to turn your passion into a career? Are you interested in working for a company that makes a difference in people’s lives? Do you want to work for a company that ...[internal_linking.show_more]

(School Based) SLPA, Speech-Language Pathologist Assistant

International Staffing ConsultantsGreensboro, NC, United States
[job_card.full_time]

Speech-Language Pathologist Assistant (SLPA) Opportunity.Hey there! Are you a passionate Speech-Language Pathologist Assistant (SLPA) ready to make a difference in the school setting? We're on the ...[internal_linking.show_more]

Mortgage Lending Processor III

SunTrust Investment Services, Inc.Greensboro, NC, United States
[job_card.full_time]

Responsible for processing residential mortgage loans to ensure compliance with bank, investor and secondary market standards.Meets performance metrics and goals established by the bank.Essential D...[internal_linking.show_more]

Bi-lingual Customer Service Representative

Bi-lingual Customer Service Representative

Advanced Personnel Resources IncGreensboro, NC
[job_card.30_days_ago]
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  • [job_card.full_time]
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Job Description

Advanced Personnel Resources is currently seeking an experienced Bilingual Technical Support Representative to work with a large client of ours in the Greensboro area. Ideal candidates will have 1-2 years of customer service / technical support experience preferred.

Job Requirements

  • Promptly answer and accurately document and respond to customers’ requests from incoming phone calls regarding roadside assistance or other inquiries while demonstrating a pleasant and professional phone etiquette. Deliver extraordinary customer service to customers, using sound business judgment. Listen and probe for additional information as necessary.
  • Accurately document inquiries in case management tools to ensure a fully transparent and seamless customer experience. Keep interested parties informed during the entire breakdown event. Assist customers utilizing provided tools, resources and systems and follow standard documented operating procedures to ensure a consistent customer experience.
  • Coordinate with customers, dealers, and tow vendors during a breakdown event. Provide ETA and ensure timely follow ups and manage cases to completion. Ensure required information is captured and adhere to set standards to exceed customer expectations. Be able to locate, understand and provide technical specification information as well as warranty information as needed.
  • Collaborative and build team relationships with peers and colleagues to effectively contribute to the working groups achievement of goals, and to help foster a positive work
  • environment. Active participation in the development of the team including its working procedures and environment.
  • Establish and maintain relationships with appropriate individuals and/or groups to ensure success in daily activities supporting our customers and the team overall.
  • Provide excellent customer service and problem solving in end to end case management if issues arise with services provided, case financials or customer inquiries. This includes proper customer and dealer follow up to promote excellent and ongoing communication in the service event.
  • Address customer complaints effectively during case coordination and know when escalation to team lead is necessary to ensure timely case progression. Make sound decisions concerning the prioritization of service (e.g., safety concern). Identify situations that require special handling and coordinate with the supervisor and/or manager.
  • Perform any other tasks as needed and directed by supervisory and/or management staff.