Engineer • mesa az
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Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
The Systems Engineer will work closely with R&D for IDN level build and architectural design, as well as product release preparedness participation. Organizational Readiness activities involve remote and on-site support of the product release progression and cross-functional team participation.
About the role:
The Systems Engineer has experience with a wide range of BD products and related interfaces. This role involves interaction with customers, deployment teams, and other Engineers. In addition, the Systems Engineer provides peer support for other Systems Engineers. The effective Systems Engineer must clearly communicate, thoroughly document, and demonstrate product server & software competency. The Systems Engineer must have the ability to establish collaborative working relationships with cross-functional project & product teams.
This is an Event Engineering role supporting scheduled night-time upgrades to customer sites. Must be willing to work nights.
Duration of Employment:This position ends on or before June 30th, 2028. If at the end of that period you have not been offered or have not accepted another position within BD, your employment will be terminated, and you will not be eligible for severance per Company policy or plan.
Key responsibilities will include:
Assist MMS (Medical Management Systems) with Field Action execution, including customer notifications, obtaining customer acknowledgment forms, and follow-ups with customers to answer questions.
Install and support the deployment of BD servers and software in customer environments
Communicates technical requirements and recommendations/solutions to customers and project leadership team
Demonstrate understanding of hospital information systems, system validation, active directory, databases, and system virtualization, cloud technologies
Lead customer teams, share expertise, gain consensus within teams and deliver concise and consistent communication
Demonstrate problem solving, troubleshooting, and system consultation related to BD products, best practice considerations and standardization
Comply with all Central Server & Software Deployment Policies and Procedures
Monitor and supply updates on escalated critical issues
Recognize unnecessary workflow steps and identify processes that can be improved to increase efficiency
Follow and provide feedback on technical documentation, new product validation/requirements, product documentation, test plans, technical solution design, server & software deployment, system integration etc.
Education or equivalent experience required:
Bachelor’s degree in healthcare information systems.
Four or more years in healthcare environment with technical (systems) involvement and computerized system applications.
Must have a working knowledge of a variety of Operating Systems and software applications, including BD products.
Experience with medium/large projects required
Preferred Certifications /or strong experience in:
VMware; SQL/DB Admin; MCSE / MCSA; Networking; HIPAA; Active Directory; IT Security; Azure; AWS or other related certifications/ experience
Physical Qualifications
Must be able to lift a minimum of 80 lbs. This position may involve pushing, pulling, stooping, bending, and lifting.
Must provide proof of, maintain current immunizations, and obtain additional immunizations appropriate for and required by the facility which enables access to customer sites to perform essential job functions.
Must possess and maintain a current driver’s license and meet BD’s auto safety requirements.
Travel may range from 10% - 25%, overnight travel. Position requires flexible working hours, normally after normal daytime business hours, including nights and weekends.
Ability to work independently from a home office.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Health and Well-being Benefits
Other Well-being Resources
Retirement and Financial Well-being
Life Balance Programs
Other Life Balance Programs
Leave Programs
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health.
