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Creating Peace of Mind by Pioneering Safety and Security

Lead Technical Program Manager – Core Services

The Lead Technical Program Manager (TPM) for Core Services is a strategic partner to the IT and engineering organizations, responsible for the vision, roadmap, and strategy of foundational services that power Allegion’s technology ecosystem. You will move beyond simple coordination to architecting program frameworks that ensure scalability, security, and performance. As the primary intersection between product and business stakeholders, enterprise IT, and Core Services engineering teams, you will act as a force multiplier, aligning complex technical dependencies across global teams and ensuring that our core infrastructure enables rapid innovation for internal business partners to meet customer needs.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What you will do:

• Strategic Roadmap Ownership: Lead the definition and evolution of the Core Services roadmap, ensuring technical debt, scalability, and innovation are balanced against business priorities.
• Cross-Functional Orchestration: Drive alignment across high-impact, high-risk programs in a matrixed environment, proactively identifying and resolving "blind spot" dependencies that span multiple business units.
• Influence & Decision Making: Drive critical product and architectural decisions by translating complex technical trade-offs into business impact for executive leadership.
• Operational Excellence: Establish and institutionalize best practices, templates, and governance models to be used across Core Services and align with existing enterprise policies and frameworks.
• Technical Leadership: Act as a subject matter expert in the software delivery lifecycle, guiding engineering teams through complex "build vs. buy" evaluations and system integrations.
• Alignment & Transparency: Establish and lead a communication framework for Core Services, ensuring stakeholders at all levels have transparent visibility into program health, technical dependencies, and the 'why' behind prioritization decisions.
• Mentorship: Provide direction, guidance and mentorship to product owners, clearly outlining strategies and goals and fostering a culture of continuous improvement and technical rigor.
• Risk Mitigation: Move beyond "identifying issues" to predicting and neutralizing systemic risks before they impact delivery timelines.

What You Need to Succeed:

• Bachelor’s degree (Information Technology, Computer Science, or equivalent experience).
• 10+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.
• Advanced systems thinking and the ability to solve ambiguous, non-routine problems that affect multiple systems.
• Strong storytelling and presentation skills, with the ability to distill complex technical concepts into compelling business cases for executive audiences.
• Advanced systems thinking and the ability to solve ambiguous, non-routine problems that affect multiple systems.
• Proven ability to influence VP and Director-level stakeholders without direct authority.
• Deep understanding of platform-as-a-service (PaaS) concepts, API-first strategies, and cloud-native architecture.
• Is comfortable with and can successfully work on a geographically distributed project team.
• Demonstrated client service experience and outstanding level of professionalism in providing client support

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”.
• A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
• Tuition Reimbursement
• Unlimited PTO
• Employee Discounts through
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching