Engineering program manager [h1.location_city]

Ripjar Platform Engineering And Operations Team

Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering (AML) and terrorist financing (CTF), enabling organisations to enforce sanctions at scale to help combat rogue entities and state actors.

We are a remote first team, with a head office based in Cheltenham. This position is open to UK wide candidates. If you are based near Cheltenham, you are more than welcome to work from our office at any time.

Ripjar's Platform Engineering and Operations team builds and runs the foundational systems that power our products. We ensure our services are reliable, secure, scalable, and observable - enabling our product engineering teams to innovate quickly and deliver mission-critical software that helps make the world safer.

Our customers including global financial institutions, corporations and technology companies rely on our Labyrinth Screening product to monitor millions of client records, counterparties and prospects for sanctions, AML / CTF and other risks against billions of data points in near-real time. The platform engineering team provides the resilient infrastructure, tooling, and operational excellence that make this possible.

As Engineering Manager of our Platform Team, you'll lead a multidisciplinary group of eight engineers focused on delivering highly available, secure, and efficient public / private cloud platforms. You'll provide direction, structure, and clarity, ensuring the stability and scalability of Ripjar's services while driving continuous improvement in our operational practices.

This role is ideal for a manager who thrives on improving processes, building reliable systems, and developing teams that take pride in operational excellence.

Key responsibilities include :

• Lead and manage a team of platform and operations engineers delivering the public / private cloud infrastructure, automation, and observability capabilities that underpin Ripjar's mission-critical products.
• Coach, mentor, and develop your team through regular 1 : 1s, feedback, and tailored growth plans. You'll champion psychological safety and a culture of accountability and clarity.
• Own and drive security, reliability and scalability objectives to ensure our production systems are secure, highly available and fault tolerant.
• Oversee operational excellence, including incident management, root cause analysis, and continuous improvement of system reliability.
• Refine and evolve platform processes, such as deployment pipelines, change management, and observability practices, to drive speed and stability as we deploy new capabilities.
• Foster a DevOps culture, empowering engineering teams to own their services end-to-end while providing robust shared tooling and automation frameworks.
• Guide your team as they set the direction for engineering in areas such as infrastructure as code (IaC), CI / CD, container orchestration, and cloud-native architectures.
• Collaborate cross-functionally with Product, Engineering, Security, Data, and Delivery teams to ensure our infrastructure supports evolving product needs and compliance standards.
• Contribute to the wider engineering community, sharing best practices around operational excellence, monitoring, and resilience.

Why join us?

Ideal for :