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As an Entry-Level Phlebotomist, you will take on essential responsibilities in our Patient Service Center (PSC) or in-office settings. Your role will involve performing specimen collection and processing with accuracy and timeliness. You'll interact professionally with clients, patients, and colleagues while fostering a calm and caring environment for those undergoing procedures.
KEY RESPONSIBILITIES :
Provide a warm welcome to all customers and treat them with respect.
Collect field phlebotomy and PSC specimens punctually and accurately.
Carry out specimen collection in line with established procedures, clearly explaining the venipuncture process to patients and alleviating their anxiety.
Ensure safe disposal of biohazardous materials and sharps in accordance with laws and policies.
Accurately complete requisitions and enter detailed patient information into the computer system.
Conduct research using the laboratory's computer system to gather test / client information.
Process specimens by matching laboratory requisition forms with specimen tubes, ensuring proper labeling and handling.
Package and store specimens for transport, adhering to temperature requirements and integrity protocols.
Keep daily records and documentation up-to-date.
Assist in compiling monthly statistics and data.
Perform basic clerical tasks, such as filing and electronic data entry.
Approve time entries in attendance software on schedule and submit travel logs accurately.
Maintain a professional appearance according to company grooming standards.
Demonstrate excellent organizational commitment and time management amidst varying patient flow.
Uphold a supportive environment through courteous communication with clients and team members.
Answer phones in a friendly yet professional manner, clearly identifying yourself and the company.
Work independently while communicating relevant issues to supervisors for resolution.
Foster a positive workplace climate and contribute to team objectives.
Ensure cleanliness and maintenance of the workplace and report any necessary repairs.
Assist with inventory checks and communicate shortages or problems.
Utilize Personal Protective Equipment (PPE) correctly for safety and adhere to all lab safety protocols.
Comply with the Corporate Compliance Program and all company policies regarding privacy and security.