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As an Entry-Level Phlebotomist, you will play a crucial role in our Patient Service Center (PSC) by performing accurate and timely phlebotomy procedures. Your interactions with patients, clients, and colleagues will set the tone for a professional and supportive environment, and you will handle both forensic and clinical specimen collections following established practices and procedures.
Key Responsibilities :
Welcome and greet clients with a friendly demeanor, ensuring a positive experience for all.
Efficiently and accurately collect all field phlebotomy and PSC specimens in a timely manner.
Conduct specimen collections, including venipuncture and other tests (such as urine or fecal), while clearly explaining the process to patients to alleviate their concerns.
Ensure proper disposal of biohazard materials and contaminated sharps in accordance with safety regulations.
Accurately complete requisitions and input patient and billing information into the computer, emphasizing attention to detail.
Research and verify test / client information through the lab's computer systems.
Match laboratory requisition forms with specimen tubes and process specimens as required for testing.
Prepare specimens for transport and maintain appropriate storage conditions, ensuring the integrity of each sample.
Keep all required records and documentation organized and up-to-date.
Assist with creating and maintaining a positive work environment by performing basic clerical tasks as needed.
Submit timesheets and expense reports punctually and accurately.
Demonstrate professionalism by adhering to grooming and dress codes at all times.
Adapt effectively to changes in patient flow, utilizing time wisely.
Maintaining clear and courteous communication with clients, patients, and co-workers to promote teamwork.
Answer phones in a professional manner and provide helpful responses.
Act independently while ensuring issues are communicated to supervisors for resolution.
Contribute to a positive work climate by supporting fellow staff and participating in team efforts.
Maintain a clean and safe facility, reporting any needed repairs or maintenance promptly.
Assist in inventory management by monitoring supplies and notifying the supervisor of any shortages.
Utilize personal protective equipment (PPE) and adhere strictly to laboratory safety protocols.
Operate in compliance with security practices and regulatory guidelines to protect sensitive health information.
Familiarize yourself with and adhere to the Corporate Compliance Program and relevant policies.