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RECEPTIONIST
Shift: Tuesday - Friday 8a-6pm
OVERVIEW:
The Receptionist will greet, assist, and provide directions and information to patients, visitors, and other
guests at the facility.
RESPONSIBILITIES:
Greets patients, visitors, and guests; determines the purpose of each person’s visit and directs
or escorts them to the appropriate location.
Answers, screens, and directs phone calls; takes messages and schedules appointments if
needed.
Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
Performs administrative and clerical support tasks.
Performs basic filing and recordkeeping.
Report any complaints to immediate supervisor.
QUALIFICATIONS:
EDUCATION / EXPERIENCE:
High School Diploma or GED.
Excellent verbal communication skills
Excellent interpersonal and customer service skills
Basic understanding of administrative and clerical procedures and systems
Proficient with Microsoft Office Suite or related software
SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities.
WORK ENVIRONMENT:
This job operates in a professional office environment.
This role routinely uses standard office equipment.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit;
use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb
stairs; talk or hear.
Extensive standing for long periods of time (daily) and walking long distances (daily)
Workflow subject to frequent interruptions
Must be able to lift up to 50 lbs.
May be subject to work outside of the facility when working under inclement weather.
TRAVEL:
No travel requirements.
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