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Title: IT Programmer Analyst

Employee Classification: IT Programmer Analyst

Campus: University of North Texas

Division: UNT-Enrollment Management

SubDivision-Department: UNT-Enrollment Systems

Department: UNT-Enrollment Systems-165100

Job Location: Denton

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: TRS Eligible

About Us - Values Overview:

Department Summary

Enrollment Systems supports key areas in the Division of Enrollment by developing and managing CRM solutions, improving digital platforms, employing data analytics to guide decisions throughout the student lifecycle, and maintaining technologies that strengthen service delivery.

Position Overview

The IT Programmer Analyst performs analysis of data and business processes that support CRM/Salesforce operations and directives for the Division of Enrollment. Designs and develops system procedures for existing and proposed technology solutions.

Minimum Qualifications

Bachelor's Degree with coursework in computing or information systems and three years' of progressively responsible computer programming and analysis experience; or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Intermediate knowledge of the methods and equipment used in electronic data processing, including system analysis and design, and computer programming techniques.
• Strong skill in writing programs for computer applications.
• Strong skill in analyzing and solving complex data processing and computing problems.
• Ability to coordinate a work team and train lower-level programmers and analysts for specific tasks or assignments.
• Ability to communicate technical and other information to a variety of stakeholders.

Preferred Qualifications

Experience in Peoplesoft Campus Solutions and Salesforce preferred.

Job Duties:

• Develop and direct application system testing and validation procedures, programming, and documentation.
• Performs analysis of data and business processes that support CRM/Salesforce operations and directives for the Division of Enrollment. Designs and develops system procedures for existing and proposed technology solutions.
• Designs and develops system procedures for existing and proposed technology solutions. Analyzes production problems for a variety of complex situations and proposes solutions including detailed plans, diagrams, coding and testing of the solutions.
• Serves as a resource for resolving complex problems and issues involving student administration operations and data both internal and external to Enrollment Systems.
• Confer with technical teams to design and obtain information on project limitations and capabilities, performance requirements and interfaces.

Physical Requirements:

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.

Environmental Hazards:

• No adverse environmental conditions expected.

Work Schedule:

8:00am - 5:00pm

Driving University Vehicle:

No

Security Sensitive:

This is a Security Sensitive Position.

Special Instructions:

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted.

Benefits:

For information regarding our Benefits, click here.

EEO Statement:

The University of North Texas System is firmly committed to equal opportunity and does not permit -- and takes actions to prevent -- discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.