Implementation analyst [h1.location_city]

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 6,000 of them. If you join our team, you'll enjoy :

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The FinOps Analyst is an entry-level, non-customer-facing role designed to support the delivery of FinOps services across multi-cloud environments. This role is ideal for individuals beginning their FinOps career, with responsibilities focused on data analysis, reporting, and internal support for FinOps Consultants. The Analyst will work closely with internal teams-including engineering, finance, and ITAM-to ensure accurate cloud cost visibility, support optimization efforts, and contribute to the development of FinOps deliverables.

Role Description

Analyze cloud usage and cost data across public cloud and SaaS

Assist in collecting, cleaning, and validating cloud billing and usage data

Support tagging compliance, cost allocation, and budget forecasting

Build and maintain dashboards and reports using Excel, Power BI, or Tableau

Perform anomaly detection and contribute to cost optimization analysis

Maintain internal FinOps tools, automation scripts, and documentation

Collaborate with engineering, finance, and ITAM teams to align asset and cost data

Participate in internal FinOps enablement, training sessions, and maturity assessments

Contribute to internal knowledge bases and process improvement initiatives

Understand Cloud Usage & Cost : Reporting & Analytics

Optimize Cloud Usage & Cost : Tagging, Allocation, and Anomaly Detection

Manage the FinOps Practice : FinOps Practice Operations

Behaviors and Competencies

Analytical Thinking : Can apply critical thinking to analyze data, identify patterns, and make basic inferences.

Data Analysis : Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.

Data Literacy : Can identify relevant data sources, collect data, and use basic tools to interpret and report findings.

Critical Thinking : Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning.

Attention to Detail : Can identify errors or inconsistencies in work and make necessary corrections.

Communication : Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

Problem-Solving : Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

Technical Expertise : Can apply technical knowledge and skills effectively in most situations, with occasional guidance.

Time Management : Can generally use time effectively and is working towards improving task prioritization and deadline management.

Continuous Improvement : Can identify moderate areas for improvement and implement moderate changes.

Skill Level Requirements

Database management and reporting skills - Intermediate

Strong organizational skills - Intermediate

Experience with customer relations and satisfaction - Intermediate

Ability to multitask and complete tasks with efficiency and accuracy - Intermediate

Ability to follow direction while working individually and in a team environment - Intermediate

Ability to accept, understand, and learn from management feedback - Intermediate

Ability to work effectively within all levels of an organization, both internally and externally - Intermediate

Strong negotiation skills with the ability to influence stakeholders - Intermediate

Other Requirements

Bachelor's degree in Finance, Business, Computer Science, Data Analytics, Engineering, or related field

1+ year of professional experience in FinOps, cloud operations, finance, or data analytics

Proficiency in Excel (pivot tables, formulas, Power Query)

Familiarity with cloud platforms (AWS, Azure, GCP) and FinOps concepts

Curiosity and willingness to learn FinOps practices and tools

Preferred Skills :

Exposure to Power BI, SQL, Python, or scripting languages

Understanding of cloud billing models and cost optimization techniques

Experience with FinOps tools (e.g., Flexera, Cloudability, CloudHealth, Ternary, CloudZero, etc)

FinOps Certified Practitioner or willingness to obtain within 90 days

One or more foundational cloud certifications (e.g., AWS Cloud Practitioner, Azure Fundamentals)

#LI-DM7

The estimated annual pay range for this position is $80,000 - $105,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M / F / Disability / Protected Veteran Status