Implementation analyst Jobs in San Mateo, CA

About Zipline Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About The Role We will count on you to own Zipline's transportation logistics operations, ensuring that every global team has the hardware and materials they need to do their life-saving work. Your responsibilities will include origin management from global suppliers, destination management at the production facility and origin management for shipments originating at the production facility. As a key member of the global logistics team, you will work closely with Zipline’s manufacturing, engineering, and operations teams and ensure on-time and efficient delivery across the company. What You'll Do Global Logistics Strategy - Collaborate with the broader logistics team to determine which carrier(s), brokers, and schedules are appropriate for Zipline from an operational efficiency and pricing perspective. Take an active role in the standardization and creation of the Logistics department procedures and process. This will require a thorough review and analysis of current procedures, creation of unwritten procedures and rationalization of such procedures. Route and Network Planning - Determining optimal routing, mode selection, and load planning with the overall goal of reducing freight spend. Transportation Management System Integration - Integrating transportation management information from Carrier TMS into Zipline's ERP system as a proxy for creation of an in-house TMS or procurement of an off-the-shelf TMS. Logistics Monitoring and Execution - Active in planning and timely execution of inventory replenishments, reverse logistics, and management and coordination of transportation inbound from suppliers. Trade and Compliance - Maintaining documentation to comply with US Customs Requirements; establishing/maintaining a database of Harmonized Tariff Codes (HTCs), identifying opportunities for cost down (duty drawbacks, use of bonded warehouses) to maintain cost control. Freight Audit - On a routine and recurring basis, reviewing freight invoices to ensure that the services billed are services that were requested (legitimate shipments), are services that were received (services rendered and completed), and are within contractually agreed-upon rates. What You'll Bring 3-5 years Logistics and/or supply chain management experience; preferably within an international supply chain organization An understanding of import/export rules, with the ability to apply them to medium complexity situations Experience in project management Excellent customer services skills Initiative to scope, start, and drive projects and tasks to completion Ability to openly seek advice, guidance, and enlist support as needed Excellent communication and interpersonal skills Must be able to work with minimum supervision on complex, non-standard responsibilities Must be eligible to work in the US What Else You Need to Know The starting cash range for this role is $100,000 - $115,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.