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Implementation coordinator [h1.location_city]

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Implementation coordinator • cincinnati oh

[last_updated.last_updated_1_hour]
  • [promoted]
Senior Manager, Implementation

Senior Manager, Implementation

Radicle HealthCincinnati, OH, US
[job_card.full_time]
Senior Manager, Implementation.Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communiti...[show_more][last_updated.last_updated_30]
  • [promoted]
Implementation Project Manager

Implementation Project Manager

MBO PartnersCincinnati, OH, US
[job_card.full_time]
Implementation Project Manager.At MBO we give people the control to do the work they love the way they want.We're leading the future of work by building a best-in-class platform for independent pro...[show_more][last_updated.last_updated_variable_days]
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HighRadius Implementation Supervisor (Location Flexible)

HighRadius Implementation Supervisor (Location Flexible)

RSMCincinnati, OH, US
[job_card.full_time]
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their ful...[show_more][last_updated.last_updated_variable_days]
Infor Syteline Implementation Business Analyst

Infor Syteline Implementation Business Analyst

ProMachCincinnati, OH, US
[job_card.full_time]
At ProMach, we’re looking for people who want to shine.You’ll have opportunities to take your career in the direction you want. You’ll be challenged and rewarded.Improve our customers’ packaging per...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Surgical Coordinator

Surgical Coordinator

Cincinnati Eye InstituteCincinnati, OH, United States
[job_card.full_time]
Full Benefits Package - Medical, Vision, Dental and Life Insurance.Paid Time Off and Paid Holidays.Optical Education Reimbursement. Deliver excellent patient-centered care by ensuring the financial ...[show_more][last_updated.last_updated_variable_days]
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Implementation Coordinator

Implementation Coordinator

VirtualVocationsCincinnati, Ohio, United States
[job_card.full_time]
A company is looking for an Implementation Coordinator (Remote).Key Responsibilities Lead and coordinate client readiness for business operations, ensuring preparedness by the anticipated start d...[show_more][last_updated.last_updated_variable_hours]
Implementation Consultant - Payroll

Implementation Consultant - Payroll

PaychexCincinnati, Ohio
[job_card.full_time] +1
The Implementation Consultant is responsible for utilizing best-in-class implementation practices to onboard Paycor clients, spanning from single product delivery to multi-product, complex relation...[show_more][last_updated.last_updated_variable_days]
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Administrative Coordinator

Administrative Coordinator

The TJX Companies, Inc.Cincinnati, OH, United States
[job_card.full_time]
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...[show_more][last_updated.last_updated_variable_days]
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401k Implementation Project Manager

401k Implementation Project Manager

FidelityCovington, KY, US
[job_card.full_time]
The Project Manager leads project teams of internal and external stakeholders to convert the defined contribution plans of new clients to Fidelity or make changes to the plans of existing clients.T...[show_more][last_updated.last_updated_variable_days]
Price & Promotion Implementation Lead

Price & Promotion Implementation Lead

dunnhumbyCincinnati, OH, United States
[job_card.full_time]
Customer Data Science, partnering with the world's most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close col...[show_more][last_updated.last_updated_30]
Commercial Implementation Specialist II

Commercial Implementation Specialist II

First Financial BancorpCincinnati, OH
[job_card.full_time]
We do the right things, right now.We do them in a way that is relevant to our clients.Become a part of our history as it continues to be written! . If you are interested and qualified for this role,...[show_more][last_updated.last_updated_variable_days]
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Breakfast Coordinator

Breakfast Coordinator

Carrols Restaurant Group, Inc.Cincinnati, OH, United States
[job_card.full_time]
Carrols owns and operates more than 800 Burger King Restaurants, and we need great leaders on our team!.What Does a Breakfast Coordinator do?. Operates the restaurant in the absence of a Manager dur...[show_more][last_updated.last_updated_1_hour]
SailPoint Implementation Architect

SailPoint Implementation Architect

Apidel TechnologiesBlue Ash, OH, US
[job_card.full_time]
We are looking for a highly experienced Senior SailPoint Implementation Architect to join our IT Identity security core infrastructure team. In this role, the SailPoint Implementation Architect will...[show_more][last_updated.last_updated_30]
Project Implementation Manager - (Hybrid - Remote)

Project Implementation Manager - (Hybrid - Remote)

MaximusCincinnati, US
[filters.remote]
[job_card.full_time]
Description & Requirements Maximus is currently seeking a dedicate and results-driven Project Implementation Manager to support our Kentucky Health Benefits Exchange (KY HBE) program.The Pro...[show_more][last_updated.last_updated_1_day]
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WMS Implementation Consultant II

WMS Implementation Consultant II

Hy-Tek IntralogisticsErlanger, KY, US
[job_card.full_time]
Hy-Tek is looking for a dynamic and motivated Warehouse Management System Implementation Consultant.This role is an exciting opportunity for an organized, self-driven individual to work on our Prof...[show_more][last_updated.last_updated_1_day]
Implementation Lead, Digital Solutions

Implementation Lead, Digital Solutions

Fidelity InvestmentsCovington, KY, US
[job_card.full_time]
As a member of the Talent Development Implementation team, you will be responsible for implementing logistics, administration of our Learning Management System (LMS), and operating in a thorough, a...[show_more][last_updated.last_updated_30]
  • [new]
Facilities Coordinator

Facilities Coordinator

TDG Facilities, LLCCincinnati, OH, US
[job_card.full_time]
Come join a dynamic team of Technicians in a family-owned Integrated Facilities Management company headquartered in Cincinnati, Ohio. Commercial Overhead Door Technician / Garage Door Technician tea...[show_more][last_updated.last_updated_variable_hours]
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Sales Coordinator

Sales Coordinator

Davidson Hospitality GroupCincinnati, OH, US
[job_card.full_time]
We are seeking a highly motivated and organized Sales Coordinator to join our team! As a Sales Coordinator, you will be responsible for supporting the sales team in achieving revenue goals and prov...[show_more][last_updated.last_updated_30]
  • [new]
Care Coordinator

Care Coordinator

NewPath Child & Family SolutionsCincinnati, OH, US
[job_card.full_time]
Welcome! Are you ready to begin a NewPath?.At NewPath, we do more to make a difference -more for each child, each client, and our community. Our dedicated team does what it takes, day and night, to ...[show_more][last_updated.last_updated_variable_hours]
Senior Manager, Implementation

Senior Manager, Implementation

Radicle HealthCincinnati, OH, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Senior Manager, Implementation

Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That's why we've built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve.

About the Job

Radicle Health is looking for a Senior Manager, Implementation. In this role, you will lead a talented team of Implementation team members across multiple products to oversee successful onboarding and deployment of Radicle Health's solutions for new customers. You will partner closely with clients, cross-functional teams, and your team to drive efficiency, satisfaction, and successful project delivery, ensuring alignment with the company's overall goals and customer success strategy.

Who You Are

  • 8+ years of experience in Implementation, Professional Services, or Consulting, ideally in enterprise SaaS, including 5+ years of managing complex software implementation projects
  • 3+ years of experience as a people leader with a track record of motivating and developing high performing teams
  • Proven expertise in project management and the software implementation lifecycle, leveraging experience and best practices to guide and support your team through successful project delivery
  • Proactive, solutions-oriented leader who thrives on introducing new ideas and anticipating the evolving needs of customers and internal teams
  • Strong execution mindset with a focus on operational excellence and introducing scalable process improvements
  • Demonstrated ability to establish high levels of trust and strong engagement with executive stakeholders
  • Healthcare software experience is a plus

In This Role, You'll Be Responsible For

Team Leadership and Development

  • Lead, mentor, and manage 5-10 Implementation team members, ensuring high performance and meeting team objectives.
  • Provide ongoing training and development opportunities for the team, fostering a culture of continuous learning and improvement.
  • Set clear goals and performance expectations for the team, ensuring alignment with departmental and organizational objectives.
  • Client Onboarding and Implementation Management

  • Oversee the end-to-end onboarding and implementation process for clients, including effective resource allocation, workload balancing and ensuring successful deployment of Radicle Health's solutions on time and within scope.
  • Collaborate with clients to understand their specific needs and ensure the implementation plan is aligned to meet their business objectives.
  • Act as an escalation point for any complex implementation issues, ensuring quick resolution and maintaining high client satisfaction.
  • Lead the onboarding process for new clients when required, ensuring a smooth and timely transition from sales to full product implementation.
  • Process Optimization and Efficiency

  • Continuously assess and refine the implementation process to ensure efficiency, scalability, and alignment with client needs.
  • Identify areas for automation and process improvement, reducing time-to-value for clients while maintaining quality.
  • Implement best practices for project management and resource allocation, optimizing team performance, and reducing project delays.
  • Cross-Functional Collaboration

  • Work closely with the Customer Success, Product, and Sales teams to ensure seamless communication and alignment during the implementation process.
  • Act as a subject matter expert in support of ongoing implementation strategies.
  • Client Satisfaction and Relationship Building
  • Ensure that clients are fully satisfied with the implementation process, conducting regular check-ins during the implementation phase to gather feedback and address any concerns or challenges, and achieving a smooth transition to using Radicle Health's solutions effectively.
  • What We Offer

  • Unlimited PTO policy
  • Competitive medical, dental, and vision healthcare coverage
  • 401k matching
  • Paid holidays
  • Volunteer time off
  • Paid parental leave
  • Remote work stipend
  • Compensation : $125,000 - $150,000
  • Location : Remote
  • Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process.

    Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.