Implementation coordinator Jobs in Dallas, TX

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to ’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at .

KEY RESPONSIBILITIES

Client Onboarding & Implementation Excellence

• Lead full lifecycle of Treasury Management implementations for new and existing clients
• Conduct comprehensive discovery sessions to assess client requirements including banking structure, file formats, payment channels, fraud controls, authorization models, and reporting needs
• Configure and deploy complex TM products: ACH Origination & Wire Transfer Services, Remote Deposit Capture (RDC) & Lockbox Services, Positive Pay & Payee Match, Digital Banking/Online Portals, Information & Balance Reporting, Sweeps & Liquidity Solutions, Instant Payments, and Consolidated Payments
• Deliver client-specific training on digital platforms, file transmission, entitlements, controls, and operational best practices
• Maintain strong client relationships throughout implementation to ensure adoption and satisfaction

Project Coordination & Delivery

• Manage multiple treasury implementations concurrently with clear timelines, milestones, and proactive client communication
• Coordinate seamlessly with internal teams (Operations, Sales, Technology, Product, Risk) to ensure accurate and timely setup
• Surface implementation risks, dependencies, and issues early; drive resolution and escalation paths as needed
• Create and manage detailed project plans with timelines, milestones, resource allocation, and success criteria; track progress and communicate status to stakeholders
• Track progress and maintain audit-ready documentation in CRM and implementation workflow tools

Technical Setup & Testing

• Configure client profiles, user permissions, payment templates, reporting modules, and service parameters within TM systems
• Support file transmission testing (ACH, BAI, wire templates, API, SFTP transmissions)
• Validate mapping, formatting, file structure, and exception resolution with precision
• Ensure all controls adherence, including KYC, fraud thresholds, and dual-control standards

Risk, Compliance & Quality Controls

• Ensure implementations comply with internal controls, KYC/BSA requirements, OFAC screening, and fraud-prevention standards
• Maintain accurate implementation documentation and audit-ready records
• Support risk reviews for high-risk products, large-value clients, and file-based connectivity
• Protect client relationships through error prevention, rigorous validation, and proactive issue resolution

CORE COMPETENCIES

• Treasury Expertise – Solid product knowledge; educates clients and translates requirements into solutions
• Client Obsession – Delivers strong service; builds trust and maintains positive client relationships
• Project Excellence – Manages multiple implementations simultaneously with discipline and precision
• Communication – Clear, professional, and effective with clients and cross-functional partners
• Problem-Solving – Anticipates issues, drives resolution, and adapts to client needs
• Attention to Detail – Rigorous approach to testing, validation, and controls ensures accuracy and high-quality delivery
• Collaboration – Works effectively with Sales, Operations, Technology, and Product teams

REQUIRED QUALIFICATIONS

• Bachelor's degree in Finance, Business, or related field
• 3-5 years of Treasury Management, Cash Management, or Commercial Banking operations and implementation experience
• Hands-on experience implementing TM products, digital banking platforms, and payment systems
• Strong understanding of ACH, wire transfers, RDC, positive pay, lockbox, and API/SFTP file transmissions
• Excellent client-facing communication and project management skills
• Demonstrated ability to manage multiple implementations simultaneously
• Strong problem-solving and attention to detail

PREFERRED QUALIFICATIONS

• Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP)
• Experience with FiSERV, FIS, Q2, or similar TM systems
• Knowledge of NACHA rules, Regulation E, UCC 4-A, and digital security protocols
• Prior experience in banking onboarding or client success roles
• Familiarity with Extend virtual card programs or fintech payment solutions

WORK ENVIRONMENT

• Collaborative Treasury Solutions environment with partnership to Operations, Product, and Technology teams
• Client-facing role requiring excellent communication and relationship management

Fast-paced, dynamic environment with exposure to diverse