Implementation manager h1.location_city

Join Global Payments

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Works directly with Sales on one or more of the following: develop/partnership proposals for prospective clients, support sales efforts including collateral development, research, and/or meeting preparation and follow-up. Provides strategic support to Sales on phases of the sales cycle including prospect research, preliminary call activities, Request for Proposal (RFP), presentations, prospect visit management, prospect meetings, and/or contracts. Serves as a liaison to develop combined sales strategy with other departments and/or companies and other partners (vendors) involved in the sales process for individual prospects. Manages all sales documentation and deliverables, ensuring accuracy and availability. Provides updates/reports of prospects to Senior Management.

What Part Will You Play?

• Provides (non)routine support to Sales, during various phases of the sales cycle, to achieve stated revenue and/or market share growth strategies by gathering data for and creating proposal materials for prospective clients, participating in preliminary call activities, performing prospect research, presentation preparation, compiling collateral material, and/or meeting preparation/follow-up. Completes documentation in response to a Request for Proposal (RFP) and Request for Information (RFI). Assists with the coordination of sales activities with other inter-company departments and other partners (vendors) involved in the sales process of individual prospects. Works with Marketing and/or product owners to gather information and materials for sales offerings.

• Creates and provides reports and reporting updates of prospective clients in the sales pipeline in response to requests from members of the Sales team and/or senior management.

• Creates and occasionally assists in the presentation of information to internal/external executives, and/or clients. Communicates calendar updates to appropriate parties and prospect updates for the sales/prospect report.

• Remains knowledgeable and up-to-date on the current product/service portfolio and changes/developments within the payments industry. Demonstrates a detailed knowledge of select applications, modules, Value Added Products (VAP) offerings, and/or systems that are being sold by the supported Sales team.

What Are We Looking For in This Role?

• Minimum Qualifications

  • Bachelor's Degree

  • Relevant Experience or Degree in: No degree Specified

  • Typically Minimum 4 Years Relevant Exp

  • Related Experience

• Preferred Qualifications

  • Typically Minimum 6 Years Relevant Exp

  • Previous experience in the payments industry

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.

• Job Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

• Supervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.

• Industry Knowledge - Expert knowledge of the payment industry

• Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues

• Communication - Effective listener and communicator who is able to be a reliable strategic partner to the members of the Sales Department