· Maintain and improve customer relationships with all customers and work with others to optimize business opportunities. · Assist in the communication of market intelligence to all appropriate departments. · Expand knowledge of the product, business and industry to better support the customer and to support career progression. · Perform horsepower, head and performance calculations. · Understand and apply the pump affinity laws to ESP systems, calculate system KVA requirements and voltage loss. · Deliver, install, troubleshoot, and perform preventive maintenance on equipment as required. · Complete all job related forms and reports accurately, completely and in a timely manner; field service tickets provided to invoicing no later than 2 working days after completion of an installation or work at the well site. · Responsible for all assigned Levare owned equipment and tools. · Maintain truck inventory accuracy within 3% error. · Maintain assigned vehicle, inside and outside, and ensure regularly scheduled maintenance is completed. · Maintain good housekeeping in all work areas, including company truck. · Accurately report in detail all information gathered for possible use in the DIFA process on ALL units pulled. · Quickly adjust to changing job assignments/requirements and the flexibility to work overtime with little or no notice. · Comply with Levare TSM (Technical Service Manual), Field Service and Product Bulletins, Quality Assurance Directives, Bulletins and Instructions, and driving policy. · Maintain daily timesheet · Complete all required training as scheduled. · Work assignments carried out to the highest quality level. · Know and enforce safety and security procedures and proper use of equipment and material. Actively promote safety process and report any safety issues to proper channels for action. · Follow all aspects of the driving policy and all responsibilities with the Company truck |